23x Paper Jam

If the print media does not move immediately when you pull, stop pulling. Open the upper front door and pull the print media out.

23x Paper Jam

Jams in the optional duplex unit result in a 23x message, where x represents specific jam areas. The second line of the operator panel indicates the jam area.

231 Paper Jam Check Duplex

Note: To resolve the message, you must clear all print media from the print media path.

1Open the printer rear door.

2Remove any print media based on what part is visible.

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Lexmark 630 manual 23x Paper Jam