Solving print quality problems

Problem

Action

Entire page is white.

• Make sure the packaging material is removed from the print cartridge.

 

• Check the print cartridge to be sure it is installed correctly.

 

• The toner may be low. To utilize the remaining toner, remove the

 

cartridge by gripping the handles with both hands. With the cartridge

 

arrows pointing downward, shake the print cartridge back and forth.

 

Reinstall the cartridge and then press Go.

Streaks appear on the

• The toner may be low. To utilize the remaining toner, remove the

page.

cartridge by gripping the handles with both hands. With the cartridge

 

arrows pointing downward, shake the print cartridge back and forth.

 

Reinstall the cartridge and then press Go.

ABC

• If you are using preprinted forms, make sure the ink can withstand

temperatures of 212°C (414°F).

DEF

 

Printing is too dark

Change the Toner Darkness setting in the Quality Menu.

 

Note: Macintosh computer users should make sure the lines per inch

 

(lpi) setting is not set too high in the software application.

ABC

DEF

Characters have jagged or

Change the Print Resolution setting in the Quality Menu to 600 dpi

uneven edges

 

or 1200 dpi.

 

If you are using downloaded fonts, verify that the fonts are supported

 

 

by the printer, the host computer, and the software application.

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Lexmark 630 manual Abc Def