
Understanding the printer messages
Message | What this message means | What you can do | |
Held Jobs may be lost | The printer memory is too full to | • Press Go to clear the message | |
| continue processing print jobs. | and continue printing. The printer | |
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| frees memory by deleting the |
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| oldest held job and continues |
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| deleting held jobs until there is |
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| enough printer memory to |
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| process the job. |
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| • Press Stop to clear the message |
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| without deleting any held jobs. |
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| The current job may not print |
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| correctly. |
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| • Press Menu to open the Job |
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| Menu and cancel the current job. |
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| • To avoid this error in the future: |
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| – Delete fonts, macros, and |
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| other data stored in printer |
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| memory. |
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| – Install more printer memory. |
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| The messages 37 |
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| Insufficient Memory and |
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| Held Jobs may be lost |
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| alternate on the display. |
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| See also: Using the Print and |
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| Hold function; 37 Insufficient |
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| Memory |
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Held Jobs May Not Be | The printer memory cannot restore | Press Go to clear the message. | |
Restored | Print and Hold jobs from the printer | Some of the Print and Hold jobs | |
| hard disk. | stored on the disk will not be | |
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| restored. |
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| See also: 37 Insufficient Memory |
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Insert Staple Cartridge | The staple cartridge in the finisher is | • Correctly install the staple | |
| missing or is installed incorrectly. | cartridge to clear the message. | |
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| • Press Go to ignore the message |
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| and continue printing without |
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| stapling. |
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Insert Tray <x> | The specified tray is either missing or | Insert the specified tray completely | |
| not fully inserted into the printer. | into the printer. | |
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| See also: Loading print media in |
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| standard and optional trays |
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Install <device> or Cancel | The printer is requesting that a | • Turn the printer off, install the | |
Job | specified device be installed so it can | specified device, and restart the | |
| print a job. | printer. | |
| <device> is one of the following: | • Press Menu to open the Job | |
| • | Bin x | Menu and cancel the current job. |
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| • | Tray x |
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| • | Duplex |
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| • | Env Feeder |
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