![](/images/new-backgrounds/1158322/158322299x1.webp)
23x Paper Jam
15If the edge of the print media is visible, pull the print media straight up and out.
If the print media is not visible, continue with step 16. Otherwise, close the duplex front access cover.
16Slide out the standard tray.
17Remove any sheets of print media lying in the duplex front access cover.
Interior view of duplex unit