Solving display problems

 

Solving display problems

 

 

 

 

Problem

 

Action

Operator panel displays

 

• Turn the printer off, wait about 10 seconds, and turn the printer on.

only diamonds or is blank.

 

Performing Self Test appears on the operator panel. When the

 

 

 

 

 

 

 

test is completed, Ready is displayed.

 

 

 

If the messages do not appear, turn the printer off and contact the

 

 

 

Lexmark Customer Support Center at 1-859-232-3000 or

 

 

 

http://support.lexmark.com.

 

 

 

 

Menu settings changed

 

Settings in the software application, the printer driver, or the printer

from the operator panel

 

utilities are overriding the settings made from the operator panel.

have no effect.

 

• Change the menu settings from the printer driver, the printer utilities,

 

 

 

 

 

 

 

or the software application instead of the operator panel.

 

 

 

• Disable the settings in the printer driver, the printer utilities, or the

 

 

 

 

software application so you can change settings from the operator

 

 

 

 

panel.

 

 

 

Solving printing problems

 

 

 

 

Problem

 

Action

Job did not print or incorrect

 

Make sure Ready appears on the operator panel before you send a

characters printed.

 

job to print. Press Go to return to Ready.

 

 

 

 

 

 

 

 

 

Make sure there is print media loaded in the printer. Press Go to

 

 

 

 

return to Ready.

 

 

 

 

 

 

 

 

 

Verify that the printer is using the correct printer language.

 

 

 

 

 

 

 

 

 

Verify that you are using the correct printer driver.

 

 

 

 

 

 

 

 

 

Make sure the parallel, serial, Ethernet, or USB cable is firmly

 

 

 

 

plugged in at the back of the printer. Make sure you are using the

 

 

 

 

correct cable. Use IEEE 1284-compliant parallel cable. We

 

 

 

 

recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft).

 

 

 

 

If you use RS-232 Serial, verify that a null modem cable is used.

 

 

 

 

 

 

 

 

 

If the printer is connected through a switch box, try a direct

 

 

 

 

connection.

 

 

 

 

 

 

 

 

 

Verify that the correct print media size is selected through the

 

 

 

 

operator panel, in the printer driver, or in the software application.

 

 

 

 

 

 

 

 

 

Make sure PCL SmartSwitch and PS SmartSwitch are set to On.

 

 

 

 

 

 

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Lexmark 630 manual Solving display problems, Solving printing problems