Understanding the printer messages
Message | What this message means | What you can do |
Change Cartridge Invalid | The printer has detected a refilled | Remove the indicated print |
Refill | Prebate cartridge. | cartridge and install a new one. |
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| See also: Replacing the print |
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| cartridge |
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Check <device> Connection | The specified device is either not fully | • Reestablish communication by |
| connected to the printer or is | removing the specified device |
| experiencing a hardware failure. | and reattaching it to the printer. |
| <device> means: | • Press Go to clear the message |
| • Tray x with x being trays 2 – 5 | and continue printing. |
| • In the case of a hardware failure, | |
| • Duplex | |
| turn the printer off and back on. If | |
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| the error recurs, turn the printer |
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| off, remove the specified device, |
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| and call for service. |
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Clearing Job Accounting | The printer is deleting all job statistics | Wait for the message to clear. |
Stat | stored on the hard disk. |
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Close Door or Insert | The upper front door is open or the | • Close the upper front door. |
Cartridge | toner cartridge is not installed. | • Install the print cartridge. |
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Close Finisher Door | The finisher side door is open. | Close the finisher side door to clear |
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| the message. |
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Close Finisher | The finisher top cover is open. | Close the finisher top cover to clear |
Top Cover |
| the message. |
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Copying | The printer is processing a copy job | Wait for the message to clear. |
| originating from an OptraImage™ |
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| scanner. |
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Defragmenting | The printer is defragmenting the flash | Wait for the message to clear. |
DO NOT TURN POWER OFF | memory to reclaim storage space | Warning: Do not turn the printer off |
| occupied by deleted resources. | |
| while this message is displayed. | |
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Delete All Jobs | The printer is requesting confirmation | • Press Go to continue. The printer |
Go/Stop? | to delete all held jobs. | deletes all held jobs. |
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| • Press Stop to cancel the |
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| operation. |
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Deleting Jobs | The printer is deleting one or more | Wait for the message to clear. |
| held jobs. |
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Disabling Menus | The printer is responding to a request | Wait for the message to clear. |
| to disable the menus. | Note: While the menus are |
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| disabled, you cannot change the |
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| printer settings from the operator |
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| panel. |
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| See also: Disabling operator |
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| panel menus |
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