Lexmark 630 manual Standard and optional trays for more details

Solving option problems

The following table lists printer options and suggested corrective actions for related problems. If the suggested corrective action does not fix the problem, call your service representative.

Option	Action
5-bin mailbox	Make sure the connection between each 5-bin mailbox or the connection between
	the 5-bin mailbox and the printer is secure. If the 5-bin mailbox is listed on the
	menu settings page, but print media jams when it exits the printer and enters the
	mailbox, it may not be properly installed. Reinstall each 5-bin mailbox.
Drawers	• Make sure the connection between drawers (250-sheet drawer, 500-sheet
	drawer, or 2000-sheet drawer), or the connection between a drawer and a
	duplex unit or the printer, is secure.
	• Make sure the print media is loaded correctly. See Loading print media in
	standard and optional trays for more details.
Duplex unit	• Make sure the connection between the duplex unit and the printer is secure. If
	the duplex unit is listed on the menu settings page, but print media jams when it
	enters or exits the duplex unit, the printer and duplex unit may not be properly
	aligned.
	• Make sure the duplex front access cover is securely installed.
Envelope feeder	• Make sure the connection between the envelope feeder and the printer is
	secure.
	• Make sure the Paper Size setting is correct in both the Paper Menu and in the
	software application.
	• Make sure the envelopes are loaded correctly. See Using and loading the
	optional envelope feeder for more details.
Finisher	• Make sure the connection between the finisher and the printer is secure. If the
	finisher is listed on the menu settings page, but print media jams when it exits
	the printer and enters the finisher, it may not be properly installed. Reinstall the
	finisher.
	• Make sure you are using a print media size compatible with your optional
	output bins. See Identifying print media sources and specifications.
Flash memory	Make sure flash memory is securely connected to the printer system board.
Hard disk with	Make sure the hard disk is securely connected to the hard disk adapter card. Also
adapter	make sure the hard disk adapter card is securely connected to the printer system
	board.
High-capacity	Make sure the connection between the output stacker and the printer is secure. If
output stacker	the high-capacity output stacker is listed on the menu settings page, but print
	media jams when it exits the printer and enters the output stacker, it may not be
	properly installed. Reinstall the high-capacity output stacker.
Infrared adapter	If infrared communication stops or does not occur, make sure:
	• The distance between the two infrared ports is 1 m
	(39 in.) or less. If communication does not occur between ports, move the ports
	closer together.
	• Both ports are stable.
	• The computer and the printer are on a level surface.
	• The angle of communication between the two infrared ports is within 15
	degrees of either side of an imaginary line drawn between the two infrared
	ports.
	• No bright light, such as direct sunshine, is interfering with communication.
	• No objects are placed between the two infrared ports.

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