2.6.4 Miscellaneous

All of the following options affect TalkSwitch as a system. Adjust them according to your needs.

Figure 109: Miscellaneous

Caller in queue reminder

When a caller is in queue at an extension that is already in use, a reminder tone plays at the extension to let them know they have a caller in their queue. You can turn this function off by clicking the Off radio button.

Call Back ring return

You can adjust the number of rings during a call back session before TalkSwitch disconnects from call back. Depending on the situation, you may want to give yourself more time to pick up and accept the call back by increasing the number of rings.

If being used with another PBX

PBX extension length

If TalkSwitch is used as an auto attendant with another PBX, you can set the number of digits the PBX uses for its extensions. This allows TalkSwitch to know what digits to pass on to the PBX to complete the transfer.

This feature only works with PBXs that use hook flash as a transfer method. Please contact your PBX manufacturer for transfer details.

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Talkswitch 24-CA, 48-CA/CVA manual Miscellaneous, Caller in queue reminder, Call Back ring return