Talkswitch 24-CA, 48-CA/CVA manual L K S W I T C H U S E R G U I D E N O R T H a M E R I C a

The TalkSwitch distinctive ring call routing features can be used in a number of ways:

•Routing fax/modem calls

•Routing voice messaging

•Separating home office calls

•Using auto call back

Each distinctive ring number has a distinctive ring cadence or ring sequence that allows you to identify the number that was dialed.

Voicemail (Call Answer) — A service which gives callers the opportunity to leave a message when your phone line is busy or unanswered. TalkSwitch can work in conjunction with your telephone company’s voicemail service.

Call Waiting — If you are already on the phone, the call waiting service will emit a soft beeping sound to let you know you have another call waiting to be answered.

To talk to the other caller when you hear a call waiting beep, press the Flash button twice. To return to the other caller, you will need to press the Flash button twice again. This service is not recommended, since TalkSwitch cannot answer the second call while the first call is already being routed by the auto attendant.

3-Way Calling/Conference — The 3-way calling/conference service allows you to add a third party to a call already in progress.

The 3-way calling/conference service enhances TalkSwitch capabilities whether you have one or more telephone lines. Using a 3-way calling/ conference service gives you access to the TalkSwitch call forwarding, call back and call bridge features.

Centrex/Plexar Transfer — The Centrex transfer service is similar in function to the 3-way calling/conference service. The primary difference is that two external parties can still remain in conversation after you hang up. TalkSwitch can disconnect after the transfer if you have this service and have enabled the Transfer and clear option under Option -> Miscellaneous in the TalkSwitch configuration software.

Using one telephone line with Centrex transfer service gives you access to the TalkSwitch call forwarding, call back and call bridge features.

Hunt or Rollover — When using two or more lines, calls coming in on a busy line can be rolled over to an available line in a hunt pattern that you can set. There are two types of hunting — sequential and circular. Sequential hunting starts at the number dialed and ends in the last number in the assigned group. Circular hunting hunts all the lines in the hunting

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