Talkswitch 48-CA/CVA, 24-CA manual Using Talkswitch

	2.2.9	Extension ring groups		. 61
	2.2.10 On-Hold/Ringback			. 63
		2.2.10.1External audio source		63
		2.2.10.2Internal audio file		65
2.3	Voicemail		. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. 67
	2.3.1	Mailbox options		. 67
	2.3.2	Voicemail notification		. 68
		2.3.2.1	Dialed notification	68
		2.3.2.2	Message waiting light	71
		2.3.2.3	E-mail notification	71
	2.3.3	Global Settings		. 74
		2.3.3.1	Voicemail manager	76
2.4	Call Handling . .		. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. 78
	2.4.1	Modes .	. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. 78
	2.4.2	Auto attendant		. 80
		2.4.2.1 Adding/configuring an auto attendant		80
		2.4.2.2 Record, play or erase auto attendant messages		82
		2.4.2.3 Select routing options for each auto attendant		84
		2.4.2.4	Automatic fax detection	85
		2.4.2.5 No selection was made at the auto attendant		86
		2.4.2.6 Additional features at the auto attendant		86
	2.4.3	Telephone Lines		. 87
	2.4.4	VoIP Numbers		. 89
	2.4.5	Call Cascade		. 90
		2.4.5.1	Local extensions	90
		2.4.5.2	Remote extensions	93
		2.4.5.3 Extension ring groups call cascade		95
		2.4.5.4	Call cascade examples	97
2.5	Call Back/Call Bridge			. 98
	2.5.1	Auto call back		. 99
	2.5.2	Prompted call back		102
	2.5.3	Call bridge		103
2.6	Options		. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	105
	2.6.1	Permissions		105
	2.6.2	Audio Controls		107
	2.6.3	Transfer Options		108
	2.6.4	Miscellaneous		110
	2.6.5	Troubleshooting		112
		2.6.5.1	Troubleshooting — Advanced	114

CHAPTER 3: USING TALKSWITCH

3.1 In the Office — Receiving calls with or without the auto attendant . . . . . . . 117 3.1.1 Receiving calls using the auto attendant . . . . . . . . . . . . . . . . . . . . . . 117

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