Example: You receive a call on a phone in your home that is not a TalkSwitch extension and you want to transfer the caller to remote extension 215. You dial * * , wait for the double beep, dial 215 and hang up. TalkSwitch now handles the call.

Transfer and clear

TalkSwitch has the ability to clear lines after a call has been transferred. Ensure you have this service/feature activated on your line(s). Check under System Information -> Telephone Lines.

Remote transfer

Calls that are transferred to a remote or VoIP extension can be transferred back to another extension or voice mailbox.

1.

Dial * * to place the caller on hold.

2.

Enter the extension or mailbox number. If the extension is set to

 

screening calls, dial *

*

4 to complete the transfer. If you want to

 

cancel the transfer, dial

*

* 5. If you have selected Perform a blind

transfer, the call is automatically transferred and the line is released once the extension or mailbox number has been entered.

When a call is transferred from one remote extension to another remote extension or VoIP extension, it is always a blind transfer so that the three lines are not tied up.

This feature can only be used when forwarding a call to a remote extension or a VoIP location over two lines. It cannot be used with 3-way calling or Centrex transfer services.

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Talkswitch 48-CA/CVA, 24-CA manual Transfer and clear, Remote transfer