Write down the software number. Go to the TalkSwitch website at www.talkswitch.com/support. The instructions help you select and download the appropriate upgrade.

The instructions on our website take precedence over any instructions in this user guide.

The TalkSwitch firmware version number of each unit is listed in the System Information window.

1.Open the TalkSwitch configuration software if not already open. Click About TalkSwitch.

2.Click View System Information.

Networked units have to run the same firmware version to operate properly on the same LAN. Use this window to confirm that all the units have matching firmware versions.

Figure 6: TalkSwitch firmware version

Step 2 — Download new software and firmware

When you double-click on the appropriate version for downloading, a dialogue box displays, asks you to enter a file name and select a folder for the download. We suggest leaving the file name as it is (e.g. TSC400050.exe) and saving it to your PC in C:\Program Files\TalkSwitch\TalkSwitch Configuration 4.00. Once the download is complete, begin your upgrade by double-clicking on the install file or using the Run option on your Windows Start menu. A series of windows will guide you through the installation process.

This process updates your configuration software to a newer version. You still need to update the firmware to take advantage of new features. The new firmware file is placed in the TalkSwitch directory after running the install program.

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Talkswitch 48-CA/CVA, 24-CA manual Click View System Information, Download new software and firmware