Talkswitch 48-CA/CVA English, 2 for Spanish. In this example, you, If a fax call is detected then

go to ring group	You can provide a single-digit option to ring
	an extension ring group.
go to auto attendant	TalkSwitch can direct callers to multiple levels
	of auto attendants. For example, you might
	want to use your main auto attendant to
	provide language options like “press 1 for
	English, 2 for Spanish.” In this example, you
	configure option 1 to go to auto attendant 2
	(English version) and option 2 to go to auto
	attendant 3 (Spanish version).
queue at ring group	This directs calls to a group of extensions and
	keeps callers on hold until a member of the ring
	group is free to take the call.
play announcement	You can set any unused voicemail to play
	announcement only. Announcements are useful
	for providing directions, business hours and/or
	other information. Inform callers that they can
	press * to return to the auto attendant or
	you can program a 0 option to route to any
	other extension or greeting.
go to directory	If you want to enable callers to locate employee
	extension numbers by last name, select this
	option.

By default, TalkSwitch waits 1.5 seconds after your caller enters a digit before following with another digit. If no other digit is received, TalkSwitch follows the action set for the single digit. This allows caller to use 1 for the auto attendant option and 111 as an extension number.

2.4.2.4 Automatic fax detection

If a fax call is detected then:

TalkSwitch can automatically detect incoming faxes and route them to your fax machine. To do this, the auto attendant must answer all incoming calls and listen for the CNG tone emitted by the incoming fax call. If a CNG tone is detected within nine seconds, the call is identified as a fax. If no CNG tone is detected, the auto attendant will wait for the caller to dial the appropriate digits or hang up.

Some older fax machines do not emit a CNG tone and the auto attendant cannot detect them as an incoming fax. Also, if your auto attendant volume is set too high, or if your telephone lines are noisy, the auto attendant may not be able to detect the incoming CNG tone.

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