3.11OUT OF THE OFFICE — MAKING CALLS WITH CALL BACK AND CALL BRIDGE

Working together, call back and call bridge act as your personal long-distance operator. Whether you are across town or around the world, these two features allow you to place calls from your office telephone line(s).

You can make a call to TalkSwitch, access a telephone line connected to TalkSwitch and enter the number you want to dial. This is especially useful when you are out of the office with your cell phone and need to make a long-distance call. You can avoid the long-distance cell rates by making a local call to TalkSwitch and access your office savings plan through

call bridge.

3.11.1 Using call bridge

1.Dial into a TalkSwitch line.

2.When the auto attendant answers, select a hunt group (9, 8188or Same Line Connect 80).

3.Enter your account password. If you are using Same Line Connect and your line supports the 3-way calling/conference service, you are prompted to enter the phone number.

4.When you have completed your call, do one of the following:

a)

Make another call by pressing #

# .

 

TalkSwitch disconnects you from the call in progress. You can dial

 

another number or redial the same number.

b)

Activate the auto attendant by pressing # * .

TalkSwitch ends the call bridge session and activates the auto attendant. When the auto attendant message begins to play, you have the following options:

• Press # or * 55 to enter command mode

Dial 6 to change/enter call back settings

Dial a local or remote extension or a ring group. This option allows you to contact someone in your office, check your voicemail, etc.

c)End the call bridge session by hanging up. This disconnects you from TalkSwitch. To ensure that TalkSwitch disconnects at the end of a call

bridge session, press #

# before hanging up.

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Talkswitch 24-CA, 48-CA/CVA manual Using call bridge, Bridge session, press # # before hanging up