Talkswitch 48-CA/CVA, 24-CA Transmitted Flash length, Double Flash time, Way Calling wait time

Transmitted Flash length:

This option controls the transmitted flash length from TalkSwitch to the telephone company lines. TalkSwitch emits a Flash when forwarding or bridging calls using the 3-Way Calling/Conference or Centrex transfer service or when transferring calls through an existing PBX system. The value can be adjusted from 250 ms to 1 second. The default setting is 400 ms. If you notice that you are having problems with any of the TalkSwitch features that use 3-way calling, experiment with this value.

Double Flash time

When two flashes are detected, TalkSwitch needs to calculate the time between the flashes to establish if they were intended to propagate a flash at the central office (CO) or to place a call on hold and then quickly retrieve it. The Double Flash time values signify the maximum time between two flashes that TalkSwitch recognizes as an intended flash to the CO. When two flashes are detected with a time gap larger than the value displayed, no flash is propagated at the CO. The value can be adjusted from 200 ms to 2000 ms with the default set at 1200 ms.

3-Way Calling wait time

This option adjusts the time required between hook flash and a dial string. Some telephone company 3-way calling/conference services require different time allowances after the flash signal to re-establish a dial tone. The default time is two seconds, so TalkSwitch can let the lines settle after going off-hook before sending the DTMF digits.

Ring Patterns

Click the Check Ring Pattern... button and call any extension. After three rings the sequence of the ring pattern displays in a new window. The time is displayed in milliseconds.

Non-detection of disconnect-clear

This option controls the length of time after which TalkSwitch drops a line when silence is heard. This safeguard is useful when a telephone line does not send out the disconnect-clear signal that tells TalkSwitch the call is completed.

Auto Attendant Adjustments

Since TalkSwitch allows callers to dial 100, 200, 300 series extensions, 400 series mailboxes and allows fall-through options for the single digits 1, 2, 3, 4 and 5 at the auto attendant, there needs to be a time limit on how long TalkSwitch waits for another digit before following the single-digit option after the first digit is pressed. There are three ways to make use of this control. Be careful not to isolate your callers from having both choices as listed in (1).

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