Talkswitch 24-CA, 48-CA/CVA manual Making and Receiving Calls Using Voip

2.Press Conf or Hold to place the outside caller on hold. Dial the local extension you wish to conference with.

3.When the extension answers, press Conf to establish the 3-way call.

3.3.7.2 Two outside callers and one local extension

There are two different methods for this type of conference call. The first method is similar to the one above, using only TalkSwitch for the conference function.

1.Establish a call with an outside party.

2.Press Conf or Hold to place the outside caller on hold.

3.Pick up another line and dial the number of the other outside party. Dial 9 or another hunt group before dialing the second phone number.

4.When the call is answered, press Conf to establish the 3-way call.

The second method uses the telephone company’s 3-way calling/conference service.

1.Establish a call with an outside party.

2.Press Conf to place the outside caller on hold.

3.At the dial tone, enter 80, dial the number of the other outside party

and press Dial, Send or # .

4. When the call is answered, press Conf to establish the 3-way call.

3.4 MAKING AND RECEIVING CALLS USING VOIP

TalkSwitch 48-CVA supports inter-branch connectivity via PSTN and VoIP. Once the system is properly configured, calls made between locations are using VoIP with broadband connections. TalkSwitch has 50 VoIP location codes (250-299) that can be assigned to any VoIP number. These location codes are dialed from an extension or from an auto attendant. TalkSwitch automatically finds the VoIP ports for placing these calls.

Other calls are made over VoIP by dialing hunt group 88. Activate VoIP numbers in this hunt group first. Dialing 88 at the internal dial tone tells TalkSwitch to hunt all VoIP numbers for an available line. In order to reach a remote location, a VoIP phone number has to be assigned to the VoIP number you want to call.

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