For more information on these features, see Using TalkSwitch on page 117.

2.No Answer tab

Select the number of rings and select one of the actions. The action drop- down list is the same as for the Busy tab except that play busy tone is replaced by keep ringing and there is no invoke Call Waiting and queue call.

3.Answered tab

Select play caller‘s name first to prompt callers to record their name at the auto attendant. When you answer the call at the extension, the caller’s name is announced. At this point, you can accept the call by pressing # or reroute the call to the cascade options on this tab by

pressing * or by hanging up.

Routing/forwarding options for rejected calls:

go to voice mailbox

go to local ext.

go to remote ext.

go to ring group

play announcement

go to auto attendant

hang up

go to VoIP location

4.When Do Not Disturb is enabled, you will hear: “Do not disturb on” before the dial tone as a reminder that calls will not ring at your extension.

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T A L K S W I T C H US E R G U I D E • N O R T H A M E R I C A

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Talkswitch 24-CA, 48-CA/CVA manual No Answer tab, Answered tab