Setting up TalkSwitch behind an existing PBX

1.Connect the PBX extension to one of the TalkSwitch line jacks. You may do this with all your TalkSwitch lines (1 PBX extension per line) depending upon how many auto attendant ports you would like on the PBX.

2.Configure incoming calls on your PBX to ring the extensions you have allocated to the TalkSwitch lines.

3.Configure the TalkSwitch auto attendants to answer after a specified number of rings.

4.Record your auto attendants. They should list the extensions with the digit 7 in front of them.

Example: If you have chosen the PBX extension length to be 3 digits and John Smith’s extension is 111 on the PBX, the auto attendant should say: “To speak with John Smith, press 7111…”. When 7111 is dialed, TalkSwitch puts the caller on hold and transfers the caller to extension 111.

Intercom Calls

This setting is enabled by default. Any internal call follows the cascade settings of the extension dialed. If it is disabled, no fall-through actions take place.

Fax Over IP

TalkSwitch 48-CVA supports fax detection and switching to G.711 for transparent fax over IP.

Internal clock setting

TalkSwitch can obtain time information from Caller ID for its internal clock. If you have indicated that you do have Caller ID on any of the lines, this option defaults to the active position. If it is de-activated, TalkSwitch obtains the time information from the time and date set in the Mode tab under Automatic Mode Switching. The TalkSwitch clock information is used for automatic mode scheduling and for internal Caller ID information when intercom calls are placed in the office.

Internal Caller ID options

TalkSwitch can display name and number Caller ID to each extension during intercom calls. If your Caller ID unit/telephone does not support the name option, you can have TalkSwitch send the number only.

Audio Output Options

TalkSwitch can output different audio to the PA jack. The default setting is to play only PA announcements through the PA jack by dialing * 0 from any extension.

T A L K S W I T C H C O N F I G U R A T I O N

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Talkswitch 48-CA/CVA, 24-CA manual Setting up TalkSwitch behind an existing PBX