Talkswitch 48-CA/CVA, 24-CA manual D E

I N D E X

A Administration

system password 35 Announcements

configuring 67, 78 recording 141

Audio controls 107 extensions 107 lines 107

Auto attendant 80

adding and configuring 80 additional features 86 automatic fax detection 85 erasing messages 83 loading messages 83 receiving calls with... 117 receiving calls without... 118 recording messages 82 routing options 84 troubleshooting 182 working with messages 82

Automatic route selection 44 permissions 105

C

Call back/call bridge 98 auto call back 99 prompted call back 102

Call bridge 103 Call cascade 90 examples 97

extension ring groups 95 local extensions 90 remote extensions 93

Call conference 125 SIP extension 131 telephone company service 41

Call detail record (CDR) 147 data analysis 151 enabling 147 retrieving data 148

Call forward 135 screening options 136 to a remote extension 60 to a ring group 63

to remote extension (music on hold) 142

Call handling

auto attendant 80 local extension 119 local extensions 90 modes 78

remote extensions 93 telephone lines 87 VoIP numbers 170

Call queue

caller in queue reminder 110 cycling through queued calls 191 queue at ring group 85

queue call (call cascade) 91 queuing and retreiving 123 to a single extension 123

to an extension ring group 124 Call routing

auto attendant routing options 84

call cascade 90 troubleshooting 183

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