1.11 UPGRADING TALKSWITCH UNITS

As your business grows, your TalkSwitch unit(s) may need upgrading. You have the option of upgrading your 24-CA unit to a 48-CA unit and your 48-CA unit to a VoIP model (48-CVA).

Figure 29: Top board and VoIP module upgrades for 24-CA to 48-CA

For customers upgrading the 24-CA unit to a 48-CA unit, we provide an upgrade kit. This kit consists of a top board that you add to your existing 24-CA unit, as well as a guide containing detailed, step-by-step instructions for the upgrade procedure.

For customers upgrading a 48-CA unit to a 48-CVA unit we provide a VoIP module that they can add to their existing TalkSwitch 48-CA. We supply detailed, step-by-step instructions on how to install the VoIP module.

Customers upgrading the TalkSwitch 24-CA to a TalkSwitch 48-CA and then upgrading to a TalkSwitch 48-CVA need a TalkSwitch top board and a VoIP module. You can purchase upgrade boards and VoIP modules at your reseller.

1.12 WHAT THE FLASHING LIGHTS MEAN

Diagnostics for the lights flashing on the unit front panel

All line lights flashing simultaneously:

The unit ID of this unit is in conflict with another unit on the same LAN. Make sure you assign a different unit ID to each unit. For more information, see 1.9.3 Setting or changing the unit ID on page 23.

Line 2 and 3 lights flashing simultaneously:

This indicates a file system error. Terminate calls in progress. Reboot the unit. Tools -> Reboot TalkSwitch or, on the front panel, turn the power button off and back on. It will do a file system check and fix any problems.

Line 1 and 4 lights flashing simultaneously:

This indicates a voice mailbox error. Terminate calls in progress. Reboot TalkSwitch. Tools -> Reboot TalkSwitch or, on the front panel, turn the power button off and back on. It will do a file system check and fix any problems.

T A L K S W I T C H I N S T A L L A T I O N

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Talkswitch 48-CA/CVA, 24-CA manual Upgrading Talkswitch Units, What the Flashing Lights Mean