To obtain warranty service, products must be sent to your reseller or a service facility designated by TalkSwitch. The original end-user purchaser shall pay all shipping charges, duties and taxes for products sent to TalkSwitch for warranty service. TalkSwitch shall pay for return of the product to the end-user purchaser.

If purchased from a reseller:

Contact your reseller and obtain a Warranty Return Authorization (WRA) number if required.

If purchased from TalkSwitch:

Please contact the Technical Support department at TalkSwitch to obtain a WRA number — (866) 393-9960 toll free in continental North America or

(613)725-2466. Please have your model and serial number available when you call.

If the product is being shipped from outside of Canada, the following statement must be included on the package:

Canadian Goods Being Returned to Canada.

Failure to obtain a WRA number and include the necessary information will result in the package being refused.

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Talkswitch 48-CA/CVA If purchased from a reseller, If purchased from TalkSwitch, Canadian Goods Being Returned to Canada