2.6.3 Transfer Options

This section describes the TalkSwitch actions when calls are transferred manually.

Figure 108: Transfer options

Transferring a caller to a local or remote extension or a ring group

You can specify how transferred calls are handled if their target is a local extension, remote extension or ring group. If the extension is busy or doesn‘t answer, you have the choice to have the unit ring back the extension that transferred the call or perform the no answer or busy action of the extension that the call was intended for. Any changes made in this section affect the entire system.

Transferring from a home phone

You can transfer a call from a phone connected in parallel to one of the incoming TalkSwitch lines.

Example: You can transfer a call from your home phone (for a home-based business) to a local or remote extension, ring group, an announcement or a voice mailbox.

This section allows you to choose which transfer prefix you would like to use to perform the action. The transfer prefix wakes up TalkSwitch and is considered the equivalent of the Flash or Link action at a local extension. The default prefix is * * .

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Talkswitch 24-CA, 48-CA/CVA manual Transfer Options, Transferring from a home phone