Identify which telephone lines and VoIP trunks are connected to different networks and services.

Identify which extension’s calls you wish to route or block.

Ensure that the line hunt groups are configured before using ARS. For more information, see 2.2.4 Line hunt groups on page 42.

Entering leading digits and assigning actions

What are leading digits?

Leading digits are the first digit or first several digits of an international access code, country code, area code or phone number.

Leading digits can be anywhere from 1–11 characters.

• Leading digits can include numeric characters 0–9 and * .

The leading digit for long-distance calls within North America is 1. As soon as you dial 1xxx xxx-xxxx, the system recognizes that you are making a long-distance call within North America.

To place an overseas call from North America, you would dial 011, followed by the country code, the area code and the phone number (i.e. 011 xx xx xxx-xxxx). Once you dial 011, the system recognizes that the caller is placing an overseas call (011 are the leading digits).

ARS will route or block calls according to the leading digits you define and the actions you chose in the TalkSwitch Configuration under System

Information -> Auto Route Selection.

Figure 43: ARS — leading digits

T A L K S W I T C H C O N F I G U R A T I O N

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Talkswitch 48-CA/CVA, 24-CA manual Information Auto Route Selection, ARS leading digits