Talkswitch 24-CA, 48-CA/CVA manual Modems and Telephone Line Access

** . After you hear 2 beeps, dial the extension and hang up. You cannot announce a caller to the transferred extension but if you stay on the line, you are in a conference call state. You can hang up at any time.

If you transfer a call from a parallel-connected phone and then hang up, the extension rings the number of times specified for that extension. If it is not answered within that number of rings, the call is handled according to that extension’s call cascade actions.

When a phone in parallel with TalkSwitch is off-hook, you notice that the corresponding line light flickers to indicate the line is busy. TalkSwitch does not allow extensions to interfere on a call that has the line in use.

You can change the transfer prefix to * # instead of * * if the default prefix conflicts with another device or service. To change the transfer prefix, open the configuration software and change the setting in the Options -> Transfer Options window.

3.6 MODEMS AND TELEPHONE LINE ACCESS

If your modem is attached to TalkSwitch as an extension, you can configure it to access your telephone lines in one of two ways.

1.Enable Direct Line Access to one of your telephone lines. You don’t have to dial 9 or any other hunt group to access an outside line at the extension where your modem is conneted. Your modem will work the same way it always has. You don’t have to change your dial-up settings for the modem. See 2.2.5 Automatic Route Selection and Toll Restriction on page 44 for more details on configuring Direct Line Access.

2.If you use a telephone and modem on the same extension, do not enable Direct Line Access. A TalkSwitch extension with Direct Line Access

immediately connects to one of your lines when you pick up the telephone’s handset, preventing you from accessing other system features without first pressing Flash on an analog phone or * * on a IP phone.

You can have your modem access a specific line using a hunt group.

Change your modem’s dial properties to include the intended hunt group (9 or 81–88) followed by the letter w, before the dial-up networking telephone number (e.g. 9w789-1234). The letter w after your dial-out access number tells your modem to dial the access number 9, wait until it detects a dial tone, and then dial your dial-up networking number.

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