Appendix F. Product warranties and notices 247
messages and error codes. The information that comes with your computer also
describes the diagnostic tests that you can perform.
If you suspect a software problem, refer to the information for the operating
system or application program.
Calling for serviceIf possible, be at your computer when you call. Please have the following
information ready:
• Machine type, model, and serial number
• Description of the problem
• Exact wording of any error messages
• Hardware and software configuration information
To find the telephone number for the HelpCenter nearest you, see “Telephone
numbers” in the “Getting information, help, and service” chapter.
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