2.Option Number
3.Proof of Purchase
4.Computer manufacturer, model, serial number (if IBM), and manual
5.Exact wording of the error message (if any)
6.Description of the problem
7.Hardware and software configuration information for your system
If possible, call from your computer. Your technical support representative might want to walk you through the problem during the call.
For the support telephone number and support hours by country, refer to the following table or to the enclosed technical support insert. If the number is not provided, contact your IBM reseller or IBM marketing representative. Response time might vary depending on the number and nature of the calls received.
Country | Phone Number | Language |
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Austria | Deutsch | |
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Belgium | Français | |
|
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Belgium | Vlaams | |
|
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Denmark | Dansk | |
|
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Finland | Suomi | |
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France | Français | |
|
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Germany | Deutsch | |
|
|
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Ireland | English | |
|
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Italy | Italiano | |
|
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Luxembourg | Français | |
|
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Netherlands | Nederlands | |
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Portugal | Portogues | |
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Spain | Español | |
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Sweden | Svenska | |
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Switzerland | Deutsch, Français, Italiano | |
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United Kingdom | English | |
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|
Note: The above table was correct at the time of writing of this manual. Alternatively, you can consult IBM's website at
