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10 Troubleshooting

If you notice unexpected operation of the Maretron DSM250, follow the troubleshooting procedures in this section to remedy simple problems.

Symptom

Troubleshooting Procedure

No activity on the display

Check the connection to the NMEA 2000® and

 

connector and tighten if necessary

 

Ensure that power is supplied to the connected

 

NMEA 2000® cable

Expected data appears as a dash “-“

Use the N2KAnalyzer tool to verify whether the

instead of a value

device providing the data to the network is in

 

transmitting a valid data value.

Data fluctuates between two different

Two devices on the network are transmitting the

values

same data. Check the Instance Numbers on all

 

devices transmitting that data.

If these steps do not solve your problem, please contact Maretron Technical Support (refer to Section12 for contact information).

Warning: There are no user-serviceable components inside the Maretron DSM250. Opening the DSM250 will expose the sensitive electronic components to adverse environmental conditions that may render the unit inoperative. Please do not open the DSM250, as this will automatically void the warranty. If service is required, please return the unit to an authorized Maretron service location.

Revision 1.4.16a

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Maretron DSM250-01 user manual Troubleshooting