346, Save | Panasonic KX-TVS50, KX-TVS80 instruction

Index

A

Alternate extension group			166
APT integration	166
Auto configuration	166
Auto forwarding	167
Automated attendant		167

B

Beeper - calling a beeper 170
Broadcasting messages	167
Busy coverage mode	167

C

Call services 168
Call transfer status	168
Callback number entry		168
Caller ID call routing	168
Caller ID screening	168
Caller name announcement-personal			169
Caller name announcement-system			169
Class of service (COS)		171
Company Greeting	171
Company greeting	124

Connections - optional expansion memory card

(KX-TVS52)	32
Connections - PBX	34
Covering extension	171

Custom service 172

Custom service settings-company greeting 102

D

Data - loading new or saved data to the VPS

(LOAD) 141

Data - saving the system data to the backup device

(SAVE)	129, 139
Day service	172
Daylight saving time assignment 172
Department dialing		172
Dialing by name		173
Digital integration		20, 23, 63
DIP switch	17, 18, 30, 71, 76, 82, 84
Direct mailbox access 173
DPT integration		173

E

Expansion capabilities 21
Extension group 174
Extension numbering plan	174
External message delivery list	174
External message delivery service		175
External message delivery status		175

F

Fax management 176

G

Group distribution list - personal	176
Group distribution list - system	176

H

Hardware settings		46, 246
Hold	176
Holiday service		176

I

Inband integration 177

Incomplete call handling service

177

Initializing the system		132
Intercom paging	178
Interview service	179

L

Live call screening	180
Logical extension	180

M

Mailbox	181
Message delivery status		181
Message delivery, internal		181

Message management 16, 124 Message manager's guide 275

Message manager's mailbox-company greetings 124

Message manager's mailbox-recording company

name 125
Message reception mode 182
Message scan	182
Message transfer		182
Message waiting notification - device			183
Message waiting notification - lamp			184
Multilingual service		184

N

No answer coverage mode 185

O

Operator service 185

P

PBX integration 185

Personal greeting for Caller ID 186 Personal greetings 186

Play system prompt after personal greeting 187

Port service	187
Private message		187

346

Image 346

Panasonic KX-TVS50, KX-TVS80 installation manual 346, Save

Contents

Installation Manual Page Important Information Product service When you ship the productModel no Serial no Trademarks Telephone numbers to which the system will be connected Telephone Service ProblemsNotify The Telephone Company Connection to the Telephone Line Important Information Table of Contents Integrating the VPS with Panasonic KX-T Phone Systems Customizing the System System Maintenance and Troubleshooting B5.1 B6.2 Day Service 228 B6.3B7.2 Port Setting 247 B7.3 213 Voice Processing System Overview What the VPS can and Cannot do Why Voice Processing?Basic Operations KX-TVS50/80 does not support UCD functions VPS LimitationsTime table Overflow function Disa message from a Disa card System Management System AdministrationSubscriber Use System Components System BasicsGeneral Main Cabinet System Components Power IndicatorMode DIP Switch AC Inlet Ground Terminal EIA RS-232C ConnectorWhich Phone Systems are Compatible? Memory Card Installer Equipment and Software Requirements Voice Mail Hardware SpecificationsRecommendations for System Configuration Flash Memory Expansion Capabilities*1 CO Lines Connection Example APT Integration Digital IntegrationAPT Integration DPT Integration Connection Example DPT Integration Installation Installation Safety PrecautionsWiring Unpacking Mounting the VPS on a Wooden Wall Used Test Procedure Frame Ground Connection Installation Steps Installation Steps Installing AN Optional Expansion Memory Card KX-TVS52*1 Installing the KX-TVS52 Replace the metal bar and secure the screws Connections Connecting to the PBXRED Outer Pins Green Inner Pins Opening the Ferrite Core Connection for DPT Integration Connection for APT IntegrationPorts 1-2 of the KX-TVS50/80 Connection for Non-APT/DPT Integration Connecting the RS-232C Cable Requirements for Connecting Programming TerminalTerminal Connection RXD PinTXD DSR EIA RS-232C Signals Terminal Connection Integrating the VPS with Panasonic KX-T Phone Systems Guidelines for Integration 1 APT/DPT or Inband Signaling?Why Integration is Important How the VPS and the PBX Communicate PBX Requirements for Integration Station to Station Dtmf SignalingSingle Line Tip/Ring Port Circuits Screened Transfer from an SLT Message Waiting Notification from an SLTFollow-on ID or Called Party ID Guidelines for Integration Port Settings PBX Parameters and Port Settings2 RS-232C Settings General Guidelines and Definitions PBX Interface Parameters Tells the VPS how to transfer a call to the operatorTells the VPS how to transfer a call to an extension Dialing Parameters Call State Sent to the Voice Mail Port When Default Inband SignalingDND Digit Translation Table Parameters FTX KX-TVS50/80 Programming for Inband IntegrationPBX Type Other T308 T1232 T96 T336 TD816 TD308 FWW 1232 Release Sequence For Call Waiting Recommended CO Line feature settings Interaction with other featuresFor Follow-on ID to work Connecting the VPS with Panasonic KX-T Series PBXs Recommended CO Line feature settings KX-TVS50/80 VPS2 Extension KX-TA624 KX-TVS50/80 VPS1 PortPort Extension Choose Station from the System Data Programming Main Menu Choose Station Setting 1 from the Station MenuMain Menu System Data Programming Main Menu Station Setting System Menu CO Line Setting Miscellaneous Choose Settings 1 in the Sub Menu Sub Menu System ALT-Y Select SAVEF7. Return to the System Data Programming Menu Miscellaneous CO-Line ALT-L Section Why Digital Integration is Important Guidelines for Digital Integration ID information properly from the PBX Software Verification Connecting the KX-TVS50/80 with the Panasonic KX-TA624From the SYS-PGM no ? screen From the SYS-PGM no ?screen Press Store Press END Hold Only perform this step when initially setting up the system CO Lines, 2 Ports Port Test System Setup Cause Action On Line MODE** is displayed KX-TA624 Extension KX-TVS50/80 VPS1 KX-TVS50/80 VPS2 Port Extension Software Verification KX-TVS50/80 2 ports assign 1 jack Press Store = the port number you entered in program Communication Parameters 9600, 8 Bit, None OFF Line Mode Cause Action Sample display Version 3.50MUK Choose System from the System Data Programming Main Menu Choose Voice Mail Integration from the System Menu Voice Mail Integration Software Verification Press the Next button SP-PHONE.Screen output M # # Set the DIP switch on the KX-TVS50/80 to position On Line MODE** is displayed Page Live Call Screening LCS Programming Live Call Screening Recording Mode AssignmentLive Call Screening Private/Hands-Free Mode Assignment Screen output # Stop Rec = the jack number you entered Live Call Screening Button Assignment Set the Memory switch to SETFor the KX-TD series only Press Live Call Screening Cancel Button AssignmentScreen output LCS Cancel Screen output LCS Live Call Screening Password Control Live Call Screening Password AssignmentLive Call Screening Password Cancellation Hang up or Press the SP-PHONE button Screen output 2WAY-REC Two-Way Recording into Ones Own MailboxTwo-Way Recording Button Assignment = The extension number you entered Two-Way Transfer Button Assignment Two-Way Transfer into MailboxScreen output 2WAY-TRANS Voice Mail Transfer Button Assignment Common Digital Integration Features and Setup Procedures Customizing the System Starting UP Quick SetupBefore Programming PBX Type Required Procedures Starting the Quick SetupSystem Administration Top Menu PBX Type Press ENTER. Screen output Extension Numbers of VPS Ports Screen output Extension Numbers for Mailboxes Screen output Creating Mailboxes To create or discard mailboxes Mailbox numbers displayed on this screen Example Password Setting Screen output Port Service Setting100 101 Activating the Quick Setup Screen outputPress Enter Sample Custom Service Message Port Setting OptionsCustom Service Setting Example Sample Custom Service Tree Day Service 1 5 Custom Service FeaturesSample Custom Service for Foreign Languages Intercom Paging 1 5 7 Fax Management 1 5 7 RS-232C Settings 1 6Port Setting 1 6 Disconnect Parameter 1 5 7 Custom Service Programming 105 106 Description/Function 107 Keypad Assignment Options Entry Function Voice Mail Recording MenusChecking Operation 108 To establish a mailbox group Mailbox GroupsExtension Groups 109 To structure an interview mailbox Interview ServiceTo establish an extension group 110 Automated Attendant Department Dialing ServiceOperator Service 111 System Administration Setting PortsPort Service Menu From Program Port Service Menu 113 Description Value Range Description/Function Department Dialing Automated Attendant ParametersAutomated Attendant Menu Operators Parameters 115 116 System Administration Setting MailboxesMailbox Setting Menu Entering a Mailbox Enter the data using the following table as a guide 118 119 MON SUN Deleting a Mailbox Password ResetFrom Mailbox Setting Menu Mailbox Listing Training the Subscriber 121 122 Final Setup 123 Access the Message Managers Main Command Menu Accessing the Message Managers MailboxMain Menu of Message Managers Service Company Greetings Enter #6 998,5,1 KX-TVS80 only Customizing User Prompts Enter #6 998,5,6 Custom Service Greetings Enter #6 998,5,4Recording the Company Name Enter #6 998,5,2 KX- TVS80 only 125 126 Recording the Owners Name Setting UP MailboxesRecording Personal Greetings 127 You are now inside the mailbox 128Press 2 to accept 129 Backing UP the SystemFollowing steps are for HyperTerminal as an example Press Return or Enter 130 System Maintenance and Troubleshooting 131 132 Initializing the SystemTo initialize the system, follow the menu path as shown 133 Off-line Set Ofln Utility Commands134 On-line Set Onln Set Password Pass135 136 Set Time TimePrint Reports at Specified Time Pset Type TIME, then Press Return Type PSET, then Press Return Error Log Display Elog137 Type ELOG, then Press Return Error Indications at System Startup Device Error Log Indications138 139 Saving the System Data to the Backup Device SaveError and Warning Indications During System Operation Flash Memory Storage Space is 140 Type SAVE, then Press RETURN. KX-TVS50 Press Return Loading New or Saved Data to the VPS Load141 Type LOAD, then Press RETURN. KX-TVS50 142 Print All of the VPS Parameters GprnType GPRN, then Press Return 143 Custom Service Report CrepProgram Version Display Vers Type VERS, then Press Return 144 Message Waiting Lamp Retry Times MWL Custom Service Menu Access Count Clear CclrSetting Minimum Recording Length MRL 145 146 Modified Prompt List MpltWill not be Heard 147 Utility Command List HelpQuick Setup Qset Type HELP, then Press Return Dtmf Information Display Putd Circuit Condition Display Lmon148 149 Sample display System Reports System Administration Top Menu 2System Administration Top Menu 2 1 Mailbox Assignments COS COS Class of Service Assignments151 Ivmbox 152 System Service Report=LIFO, F=FIFO Call Account Report 153 Port Usage Statistics Clear System Administration Top Menu 2 2Port Usage Report 154 Flash Memory Usage Report 155 Mailbox Usage Report Flash Memory Usage Statistics Clear156 Mailbox Usage Statistics Clear 157 Fax Call Statistics Clear Fax Call Report158 159 160 Troubleshooting GuidePBX 161 Unable to make Specifications 162 163 164 System Features 165 A1 System Features 166 167 System Administration Setting COS Class Service Parameters Incoming Call Services AutomatedOutgoing Call Services Message Waiting 168 169 Recording System Administration 170 Setting UP 171 Service Port SettingAdministration Port 172 173 174 Setting COS Class of Service Parameters 175 176 177 KX-T Phone Systems 178 Setting UP Mailboxes 179 180 System Administration Mailboxes Setting181 General Delivery 182Managing Mailbox Message Waiting 183Notification 184 D6 Recording Thank you for calling 185Disconnect Message*1 caller is Customizing Message Managers Mailbox 186 Options System Administration Port187 C6 Delivering 188 Setting COS Class Service Parameters CommandsSystem Administration Port Service 189 190 System Administrators Guide 191 Keyboard Use Using the Interface Programming GuidanceB1 System Navigation 192 193 Programming Menu Structure Diagram 194 195 System Administration Top Menu 1 1 1 Mailbox No B2 System Administration MailboxesSystem Administration Top Menu 1 1 1 Mailbox No Parameter Editing Mailboxes 197 Parameter Value Range Description/Function Default Notification Setting198 Notification Setting Device 199 Listing Mailboxes Resetting a Mailbox PasswordDeleting a Mailbox 200 System Administration Top Menu 1 1 201 System Administration Top Menu 1 2 COS No 202 203 Class of Service SettingSystem Administration Top Menu 1 2 COS No Parameter COS Nos -62 for Subscribers Lifo Features204 To pause and restart recording, press Parameter Value Range Description/Function 205CID 206 MWL 207 208 COS Nos & 64 for ManagersFifo Lifo 209 210 B4.1 Port Assignment B4 System Administration Port ServicePort 1 Day Mode 211 Port 1 Night Mode 212 Department Dialing B5 System Administration Service SettingsB5.1 Automated Attendant Parameters Operators Parameters System Administration Top Menu 1 4 1 2 1 Parameter Operators Parameters Day Mode OperatorSystem Administration Top Menu 1 4 1 214 After playing Thank you for calling 215Playing Thank you for calling 216 217 Alternate Extension Assignment Operators Parameters Night Mode Operator 1, 2218 Alternate Extension Listing Alternate Extension Group EnterAlternate Extension Delete 219 B5.2 Custom Service 220 221 222 Caller ID Call Routing Enter B5.3 Caller ID Call Routing Parameters223 Caller ID Call Routing Delete System Administration Top Menu 1 4 3 2 Caller ID List NoSystem Administration Top Menu 1 4 3 Caller ID Call Routing Listing System Group Assignment Mailbox Group B6 System Administration System Parameter SettingsB6.1 System Group Assignment Mailbox Group Enter System Group Assignment Extension Group Mailbox Group DeleteMailbox Group Listing 226 Extension Group Listing Extension Group EnterExtension Group Delete 227 System Administration Top Menu 1 5 Parameter B6.2 Day ServiceB6.3 Holiday Setting 228 System Administration Top Menu 1 5 3 1 Holiday No Parameter Holiday Setting EnterHoliday Setting Delete 229 B6.4 Daylight Saving Time DST Holiday Setting ListingSystem Administration Top Menu 1 5 3 230 For service in Spanish, press B6.5 Prompt SettingFor service in English, press For service in Chinese, press P.M B6.6 System Caller Name Announcement232 342 P.M System Caller Name Announcement Listing System Caller Name Announcement EnterSystem Caller Name Announcement Delete 233 Other Parameters Extension Numbering Plan System Administration Top Menu 1 5 7B6.7 Other Parameters 234 235 236 System Administration Top Menu 1 5 7 ParameterOther Parameters Dialing Parameter To select Dialing Parameter, follow the menu path as shown Other Parameters Message Waiting Notification 237 Other Parameters External Message Delivery 238 239 Other Parameters Call Hold Other Parameters Rotary Telephone Service240 Other Parameters Intercom Paging Parameter 241 242 FXW 243 Other Parameters Fax ManagementTo select Fax Management, follow the menu path as shown Attempt was no answer 244Example You have 1 FAX message Other Parameters Disconnect Parameter 245 B7.1 RS-232C Parameters B7 System Administration Hardware SettingsSystem Administration Top Menu 1 6 Parameter 246 System Administration Top Menu 1 6 B7.2 Port SettingPort Setting Menu System Administration Top Menu 1 6 2 Parameter 248 System Administration Top Menu 1 6 3 ParameterB7.3 PBX Interface Parameters To select Dialing Parameters, follow the menu path as shown TA series 249PBX Type Other KX-T series 308 250 Inband The PBX sends Dtmf tone codes to 251 System Administration Top Menu 1 6 3 Inband Signaling Parameters252 253 Parameter Other KX-T series Manufac 254 System Administration Top Menu 1 6 3 3 ParameterSystem Administration Top Menu 1 6 3 3 Digit Translation Table Parameters 255 256 System Managers Guide 257 Enter your password, followed by # C1 Accessing the System Managers MailboxTo Access the System Managers Mailbox 258 259 C2 Setting UP MailboxesCreating and Editing a Mailbox Type the mailbox number Deleting a Mailbox Password 260 261 C3 Setting COS Class of Service Parameters 262 Saved Message Retention Time Personal Greeting LengthNew Message Retention Time Message Length Message Retrieval Order Number of MessagesTotal Message Time Message Scanning with Information Subscriber Service Prompt Mode Message Cancel for Live Call ScreeningDirect Mailbox Access Status Intercom Paging Group Number Message Notification Status Play Personal Greeting for Caller IDCaller ID Screening 266 267 External Message Delivery StatusAuto Forwarding Status System Prompt User 1 Prompt User 2 Prompt Selective Prompt Type the current time and Press # C4 Setting the System Clock268 Press 1 for AM or for 2 PM Obtaining System Reports C5 Checking System Usage System Reports269 Clearing the Reports 270 Delivering Messages to Specified Mailboxes C6 Delivering MessagesDelivering Messages to All Mailboxes Broadcasting Messages 271 Checking Mailbox Distribution 272 C7 Customizing the System Managers Mailbox Type the password and Press #273 C8 Listening to System Manager Messages 274 Message Managers Guide 275 To Access the Message Managers Mailbox D1 Accessing the Message Managers Mailbox276 Transferring Messages D2 Managing the General Delivery MailboxListening to Messages 277 Type the destination mailbox number 278Record the comments and Press Setting Notification by Calling Status D3 Setting UP Message Waiting NotificationSetting Message Waiting Lamp Status Setting Device Status 280 Not Use disabled whole dayAssigning Notification Numbers Type the telephone number Operators Extensions Message Managers PasswordD4 Customizing the Message Managers Mailbox 281 282 D5 Setting the System Clock 283 D6 Recording Messages 284 Recording Menus and Voice Labels 285 Recording User Prompts 286 287 Recording System Caller NamesEnter the Caller ID List Number*1 1-120 to be modified 288 Prompt Modifiable Prompts Linked to Prompt No. s D7 List of Modifiable Prompts289 April 290 August 291 Callback Number 292 December 293 294 295 296 297 Five Hour 298Five Five Minute OWE Five 299 300 HASH# 301Hundred 302 303 Monday 304More than ONE Hundred 305 306 307 Pause 308 Pulse Dialing ModePOUND# Saturday 309Second 310 311 Star 312Sunday 313 314 Three Hour 315Three Three Minute 316 317 318 319 320 321 322 323 324 325 326 327 328 329 330 331 Wednesday 332 Subscriber ServiceLinked Prompts List Receive Message Message Delivery 333Message Scan Personal Group Distribution List Message Waiting Notification 334External Message Delivery Interview Mailbox Management APT Integration Auto ConfigurationAlternate Extension Group Auto Forwarding Delayed Ringing Custom Service SettingDefault Setting Caller ID Call Routing External Call Forwarding Direct Mailbox AccessDPT Integration External Delivery Message Hash Sign Incomplete Call Handling ServiceInterview Service Immediate Reply Logical Extension All Calls Transfer to Mailbox KeypadLive Call Screening Mailbox Capacity messages Message Waiting Lamp Message Retention TimeMessage Transfer Message Waiting Notification Personal Greeting for Caller ID PasswordPersonal Greetings Personal Group Distribution List Scanning Messages System AdministratorRotary Telephone Station Programming Two-Way Transfer System ReportTwo-Way Recording Voice Mail 344 Index 345 346 Save 347 Copyright