B5 SYSTEM ADMINISTRATION - SERVICE SETTINGS

 

 

 

Table 43

 

 

 

 

Parameter

 

Value Range

Description/Function

 

 

(Default)

 

 

 

 

 

Busy Coverage

1.

Hold

Specifies how calls are handled when the Operator 3

Mode

2.

No Answer

extension is busy.

 

 

Coverage

 

 

3.

Call Waiting

1. Hold - The caller is automatically placed on hold and

 

4.

Disconnect

the Operator 3 extension is called again.

 

 

Message

2. No Answer Coverage - The caller is offered one of the

 

 

(Hold)

 

 

options specified by the No Answer Coverage Mode.

 

 

 

 

 

 

3. Call Waiting - Operator 3 is signaled when another call

 

 

 

is waiting using the Call Waiting feature of the PBX.

 

 

 

4. Disconnect Message - The VPS disconnects the call

 

 

 

after playing "Thank you for calling."

 

 

 

 

No Answer

1.

Caller Select

Specifies how Operator 3 calls are handled when not

Coverage

2.

Leave Message

answered within the time period set through the

Mode

3.

Disconnect

"Operator No Answer Time" mode.

 

 

Message

 

 

 

(Caller Select)

1. Caller Select - This selection allows the caller to leave

 

 

 

a message or call another extension.

 

 

 

2. Leave Message - The caller is instructed to leave a

 

 

 

message in Operator 3's mailbox.

 

 

 

3. Disconnect message - The caller is disconnected after

 

 

 

playing "Thank you for calling."

 

 

 

 

Notes

An operator-seeking call is always first transferred to Operator 1. The call is then transferred to Operator 2 and Operator 3 respectively, depending on system programming.

"Next Operator" cannot be set for "No Answer Coverage Mode" of Operator 3.

Operator's Parameters - Night Mode - Operator 1, 2, 3

Same as Day Mode.

Alternate Extension Assignment

Used to assign extensions that should be transferred differently from the normal extension transfer sequence. Calls to the extensions in this group will be transferred following the sequence defined by "Alternate Extension Transfer Sequence" (See "Alternate Extension Transfer Sequence" in Table 68 in B7.3 PBX Interface Parameters).

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SYSTEM ADMINISTRATOR'S GUIDE

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Panasonic KX-TVS50, KX-TVS80 Operators Parameters Night Mode Operator 1, 2, Alternate Extension Assignment, 218