Panasonic KX-TVS80 215, After playing Thank you for calling, Playing Thank you for calling

				B5 SYSTEM ADMINISTRATION - SERVICE SETTINGS
				Table 41
Parameter		Value Range		Description/Function
		(Default)
Operator No		10-60 s	When a call to Operator 1, 2, or 3 is not answered within
Answer Time		(30)	the time set, the VPS will offer other options as defined by
			the "No Answer Coverage Mode."
			Note: This timer applies to Operator 1, 2, and 3.
Busy Coverage	1.	Hold	Specifies how calls are handled when the Operator 1
Mode	2.	No Answer	extension is busy.
		Coverage
	3.	Call Waiting	1.	Hold - The caller is automatically placed on hold and
	4.	Disconnect		the Operator 1 extension is called again.
		Message	2.	No Answer Coverage - The caller is offered one of the
		(Hold)
				options specified by the No Answer Coverage Mode.
			3. Call Waiting - Operator 1 is signaled when another call
				is waiting using the Call Waiting feature of the PBX.
			4. Disconnect Message - The VPS disconnects the call
				after playing "Thank you for calling."
No Answer	1.	Caller Select	Specifies how Operator 1 calls are handled when not
Coverage	2.	Leave Message	answered within the time period set through the "Operator
Mode	3.	Disconnect	No Answer Time" mode.
		Message
	4.	Next Operator	1. Caller Select - This selection allows the caller to leave
		(Caller Select)		a message or call another extension.
			2. Leave Message - The caller is instructed to leave a
				message in Operator 1's mailbox.
			3. Disconnect Message - The caller is disconnected after
				playing "Thank you for calling."
			4. Next Operator - The system transfers the call to
				Operator 2.
Message		1-3 times	Specifies the number of times that the system will play the
Repeat Cycle		(3)	Automated Attendant top menu.

Note

Extension Call Forwarding to the VPS can override the operator call coverage settings depending on the timing parameters of the PBX and VPS. Even if the operator call coverage parameters are set to "Next Operator" on Busy/ No Answer, the call may go to the VPS (if the Operator has set the call forwarding to the VPS).

SYSTEM ADMINISTRATOR'S GUIDE 215