B6 SYSTEM ADMINISTRATION - SYSTEM PARAMETER SETTINGS

Other Parameters - Call Hold

To select Call Hold, follow the menu path as shown:

System Administration Top Menu - 1 - 5 - 7 - 5

 

 

Table 58

 

 

 

Parameter

Value Range

Description/Function

 

(Default)

 

 

 

 

Call Hold

1. Disable

If set to "Enable", the VPS gives callers the option of

Mode

2. Enable

either holding for a specific extension or selecting one of

 

(Enable)

several Incomplete Call Handling service options.

 

 

While on hold, the VPS periodically gives callers the

 

 

choice to either continue to hold or select one of the

 

 

Incomplete Call Handling service options.

 

 

If set to "Disable," the VPS immediately offers callers the

 

 

Incomplete Call Handling service.

 

 

 

Call Queuing

1. Disable

If set to "Enable," callers on hold are informed of their

Announcement

2. Enable

current position in the call hold queue.

Mode

(Enable)

Example:

 

 

"One other person is waiting to connect."

 

 

 

Call Retrieval

1-30 s

Specifies the interval between the voice guidance

Announcement

(2)

message that asks whether or not calls are to be retrieved

Timing

 

during call holding.

 

 

Example:

 

 

"To cancel holding, press 2 now.

 

 

Otherwise, I'll try your party again."

 

 

 

Redialing

1. 15 s

Specifies the interval between the voice guidance

Cancel Timing

2. 30 s

messages that ask if continuous redials are to be

 

3. 45 s

attempted during call holding.

 

4. 60 s

Example:

 

(30)

"To continue holding, press 1.

 

 

 

 

Otherwise, press 2."

 

 

 

Other Parameters - Rotary Telephone Service

For callers who are calling from rotary telephones (unable to input DTMF signals) or who are unable to properly respond to VPS guidance, this parameter specifies how they are treated.

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SYSTEM ADMINISTRATOR'S GUIDE

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Panasonic KX-TVS50, KX-TVS80 installation manual Other Parameters Call Hold, Other Parameters Rotary Telephone Service, 240