Installation Manual
Page
Important Information
Product service
When you ship the product
Model no Serial no
Trademarks
Notify The Telephone Company
Telephone Service Problems
Telephone numbers to which the system will be connected
Connection to the Telephone Line
Important Information
Table of Contents
Integrating the VPS with Panasonic KX-T Phone Systems
Customizing the System
System Maintenance and Troubleshooting
B7.2 Port Setting 247 B7.3
B6.2 Day Service 228 B6.3
B5.1
213
Voice Processing System Overview
What the VPS can and Cannot do
Why Voice Processing?
Basic Operations
KX-TVS50/80 does not support UCD functions
VPS Limitations
Time table Overflow function Disa message from a Disa card
System Management
System Administration
Subscriber Use
General
System Basics
System Components
Main Cabinet
Mode DIP Switch
Power Indicator
System Components
AC Inlet
Which Phone Systems are Compatible?
EIA RS-232C Connector
Ground Terminal
Memory Card
Voice Mail
Installer Equipment and Software Requirements
Recommendations for System Configuration
Specifications
Hardware
Flash Memory Expansion Capabilities*1
CO Lines
APT Integration
Digital Integration
Connection Example APT Integration
DPT Integration
Connection Example DPT Integration
Installation
Installation
Safety Precautions
Wiring
Unpacking
Used
Mounting the VPS on a Wooden Wall
Frame Ground Connection
Test Procedure
Installation Steps
Installation Steps
Installing the KX-TVS52
Installing AN Optional Expansion Memory Card KX-TVS52*1
Replace the metal bar and secure the screws
RED Outer Pins Green Inner Pins
Connecting to the PBX
Connections
Opening the Ferrite Core
Connection for DPT Integration
Connection for APT Integration
Ports 1-2 of the KX-TVS50/80
Connection for Non-APT/DPT Integration
Connecting the RS-232C Cable
Requirements for Connecting Programming Terminal
Terminal Connection
TXD
Pin
RXD
DSR
EIA RS-232C Signals
Terminal Connection
Integrating the VPS with Panasonic KX-T Phone Systems
Why Integration is Important
1 APT/DPT or Inband Signaling?
Guidelines for Integration
How the VPS and the PBX Communicate
PBX Requirements for Integration
Station to Station Dtmf Signaling
Single Line Tip/Ring Port Circuits
Screened Transfer from an SLT
Message Waiting Notification from an SLT
Follow-on ID or Called Party ID
Guidelines for Integration
2 RS-232C Settings
PBX Parameters and Port Settings
Port Settings
General Guidelines and Definitions
Tells the VPS how to transfer a call to an extension
Tells the VPS how to transfer a call to the operator
PBX Interface Parameters
Dialing Parameters
Call State Sent to the Voice Mail Port When Default
Inband Signaling
DND
Digit Translation Table Parameters
PBX Type Other T308 T1232 T96 T336 TD816 TD308
KX-TVS50/80 Programming for Inband Integration
FTX
FWW
1232 Release Sequence For Call Waiting
Recommended CO Line feature settings
Interaction with other features
For Follow-on ID to work
Connecting the VPS with Panasonic KX-T Series PBXs
Recommended CO Line feature settings
KX-TVS50/80 VPS2
Extension KX-TA624 KX-TVS50/80 VPS1 Port
Port Extension
Main Menu
Choose Station Setting 1 from the Station Menu
Choose Station from the System Data Programming Main Menu
System Data Programming Main Menu
System Menu
Station Setting
Miscellaneous
CO Line Setting
Sub Menu
Choose Settings 1 in the Sub Menu
System ALT-Y
Miscellaneous
Select SAVEF7. Return to the System Data Programming Menu
CO-Line ALT-L
Section
Guidelines for Digital Integration
Why Digital Integration is Important
ID information properly from the PBX
Software Verification
Connecting the KX-TVS50/80 with the Panasonic KX-TA624
From the SYS-PGM no ? screen
Press Store Press END Hold
From the SYS-PGM no ?screen
CO Lines, 2 Ports
Only perform this step when initially setting up the system
Port Test System Setup
On Line MODE** is displayed
Cause Action
KX-TVS50/80 VPS2 Port Extension
KX-TA624 Extension KX-TVS50/80 VPS1
Software Verification
Press Store
KX-TVS50/80 2 ports assign 1 jack
Communication Parameters 9600, 8 Bit, None
= the port number you entered in program
OFF Line Mode
Cause Action
Version 3.50MUK
Sample display
Choose Voice Mail Integration from the System Menu
Choose System from the System Data Programming Main Menu
Voice Mail Integration
Software Verification
Press the Next button SP-PHONE.Screen output M # #
Set the DIP switch on the KX-TVS50/80 to position
On Line MODE** is displayed
Page
Live Call Screening Private/Hands-Free Mode Assignment
Live Call Screening Recording Mode Assignment
Live Call Screening LCS Programming
Screen output # Stop Rec = the jack number you entered
Live Call Screening Button Assignment
Set the Memory switch to SET
For the KX-TD series only
Screen output LCS Cancel
Live Call Screening Cancel Button Assignment
Press
Screen output LCS
Live Call Screening Password Cancellation
Live Call Screening Password Assignment
Live Call Screening Password Control
Hang up or Press the SP-PHONE button
Two-Way Recording Button Assignment
Two-Way Recording into Ones Own Mailbox
Screen output 2WAY-REC
= The extension number you entered
Two-Way Transfer Button Assignment
Two-Way Transfer into Mailbox
Screen output 2WAY-TRANS
Voice Mail Transfer Button Assignment
Common Digital Integration Features and Setup Procedures
Customizing the System
Starting UP
Quick Setup
Before Programming
PBX Type Required Procedures
Starting the Quick Setup
System Administration Top Menu
Press ENTER. Screen output
PBX Type
Extension Numbers for Mailboxes Screen output
Extension Numbers of VPS Ports Screen output
To create or discard mailboxes
Creating Mailboxes
Example
Mailbox numbers displayed on this screen
Password Setting Screen output
Port Service Setting
100
101
Activating the Quick Setup Screen output
Press Enter
Custom Service Setting Example
Port Setting Options
Sample Custom Service Message
Sample Custom Service Tree
Sample Custom Service for Foreign Languages
Custom Service Features
Day Service 1 5
Intercom Paging 1 5 7
Port Setting 1 6
RS-232C Settings 1 6
Fax Management 1 5 7
Disconnect Parameter 1 5 7
105
Custom Service Programming
Description/Function
106
Keypad Assignment Options Entry Function
107
Checking Operation
Recording Menus
Voice Mail
108
Extension Groups
Mailbox Groups
To establish a mailbox group
109
To establish an extension group
Interview Service
To structure an interview mailbox
110
Operator Service
Department Dialing Service
Automated Attendant
111
Port Service Menu
Setting Ports
System Administration
From Program Port Service Menu
Description Value Range Description/Function
113
Automated Attendant Menu
Automated Attendant Parameters
Department Dialing
Operators Parameters
115
116
Mailbox Setting Menu
Setting Mailboxes
System Administration
Entering a Mailbox
118
Enter the data using the following table as a guide
MON SUN
119
From Mailbox Setting Menu
Password Reset
Deleting a Mailbox
Mailbox Listing
121
Training the Subscriber
122
123
Final Setup
Main Menu of Message Managers Service
Accessing the Message Managers Mailbox
Access the Message Managers Main Command Menu
Company Greetings Enter #6 998,5,1 KX-TVS80 only
Recording the Company Name Enter #6 998,5,2 KX- TVS80 only
Custom Service Greetings Enter #6 998,5,4
Customizing User Prompts Enter #6 998,5,6
125
126
Recording Personal Greetings
Setting UP Mailboxes
Recording the Owners Name
127
You are now inside the mailbox
128
Press 2 to accept
Following steps are for HyperTerminal as an example
Backing UP the System
129
Press Return or Enter
130
131
System Maintenance and Troubleshooting
132
Initializing the System
To initialize the system, follow the menu path as shown
133
Off-line Set Ofln
Utility Commands
134
On-line Set Onln
Set Password Pass
135
Print Reports at Specified Time Pset
Set Time Time
136
Type TIME, then Press Return
137
Error Log Display Elog
Type PSET, then Press Return
Type ELOG, then Press Return
Error Indications at System Startup
Device Error Log Indications
138
Error and Warning Indications During System Operation
Saving the System Data to the Backup Device Save
139
Flash Memory Storage Space is
Type SAVE, then Press RETURN. KX-TVS50
140
141
Loading New or Saved Data to the VPS Load
Press Return
Type LOAD, then Press RETURN. KX-TVS50
142
Print All of the VPS Parameters Gprn
Type GPRN, then Press Return
Program Version Display Vers
Custom Service Report Crep
143
Type VERS, then Press Return
144
Setting Minimum Recording Length MRL
Custom Service Menu Access Count Clear Cclr
Message Waiting Lamp Retry Times MWL
145
146
Modified Prompt List Mplt
Will not be Heard
Quick Setup Qset
Utility Command List Help
147
Type HELP, then Press Return
Dtmf Information Display Putd
Circuit Condition Display Lmon
148
Sample display
149
System Administration Top Menu 2 1
System Administration Top Menu 2
System Reports
Mailbox Assignments
151
COS Class of Service Assignments
COS
Ivmbox
152
System Service Report
=LIFO, F=FIFO
153
Call Account Report
Port Usage Report
System Administration Top Menu 2 2
Port Usage Statistics Clear
154
155
Flash Memory Usage Report
Mailbox Usage Report
Flash Memory Usage Statistics Clear
156
157
Mailbox Usage Statistics Clear
Fax Call Statistics Clear
Fax Call Report
158
159
160
Troubleshooting Guide
PBX
Unable to make
161
162
Specifications
163
164
165
System Features
166
A1 System Features
167
Outgoing Call Services Message Waiting
Incoming Call Services Automated
System Administration Setting COS Class Service Parameters
168
Recording
169
170
System Administration
171
Setting UP
Administration Port
Port Setting
Service
172
173
174
175
Setting COS Class of Service Parameters
176
KX-T Phone Systems
177
178
179
Setting UP Mailboxes
180
System Administration Mailboxes
Setting
181
Managing
182
General Delivery
Mailbox
Message Waiting
183
Notification
D6 Recording
184
Disconnect Message*1 caller is
185
Thank you for calling
Customizing Message Managers Mailbox
186
187
System Administration Port
Options
C6 Delivering
188
System Administration Port Service
Commands
Setting COS Class Service Parameters
189
190
191
System Administrators Guide
B1 System Navigation
Using the Interface Programming Guidance
Keyboard Use
192
193
194
Programming Menu Structure Diagram
195
System Administration Top Menu 1 1 1 Mailbox No Parameter
B2 System Administration Mailboxes
System Administration Top Menu 1 1 1 Mailbox No
Editing Mailboxes
197
Parameter Value Range Description/Function Default
Notification Setting
198
199
Notification Setting Device
Deleting a Mailbox
Resetting a Mailbox Password
Listing Mailboxes
200
201
System Administration Top Menu 1 1
202
System Administration Top Menu 1 2 COS No
System Administration Top Menu 1 2 COS No Parameter
Class of Service Setting
203
COS Nos -62 for Subscribers
204
Features
Lifo
To pause and restart recording, press
Parameter Value Range Description/Function
205
CID
MWL
206
207
208
COS Nos & 64 for Managers
Fifo Lifo
209
210
Port 1 Day Mode
B4 System Administration Port Service
B4.1 Port Assignment
211
212
Port 1 Night Mode
B5.1 Automated Attendant Parameters
B5 System Administration Service Settings
Department Dialing
Operators Parameters
System Administration Top Menu 1 4 1
Operators Parameters Day Mode Operator
System Administration Top Menu 1 4 1 2 1 Parameter
214
After playing Thank you for calling
215
Playing Thank you for calling
216
217
Alternate Extension Assignment
Operators Parameters Night Mode Operator 1, 2
218
Alternate Extension Delete
Alternate Extension Group Enter
Alternate Extension Listing
219
220
B5.2 Custom Service
221
222
Caller ID Call Routing Enter
B5.3 Caller ID Call Routing Parameters
223
System Administration Top Menu 1 4 3
System Administration Top Menu 1 4 3 2 Caller ID List No
Caller ID Call Routing Delete
Caller ID Call Routing Listing
B6.1 System Group Assignment
B6 System Administration System Parameter Settings
System Group Assignment Mailbox Group
Mailbox Group Enter
Mailbox Group Listing
Mailbox Group Delete
System Group Assignment Extension Group
226
Extension Group Delete
Extension Group Enter
Extension Group Listing
227
B6.3 Holiday Setting
B6.2 Day Service
System Administration Top Menu 1 5 Parameter
228
Holiday Setting Delete
Holiday Setting Enter
System Administration Top Menu 1 5 3 1 Holiday No Parameter
229
System Administration Top Menu 1 5 3
Holiday Setting Listing
B6.4 Daylight Saving Time DST
230
For service in English, press
B6.5 Prompt Setting
For service in Spanish, press
For service in Chinese, press
232
B6.6 System Caller Name Announcement
P.M
342 P.M
System Caller Name Announcement Delete
System Caller Name Announcement Enter
System Caller Name Announcement Listing
233
B6.7 Other Parameters
System Administration Top Menu 1 5 7
Other Parameters Extension Numbering Plan
234
235
Other Parameters Dialing Parameter
System Administration Top Menu 1 5 7 Parameter
236
To select Dialing Parameter, follow the menu path as shown
237
Other Parameters Message Waiting Notification
238
Other Parameters External Message Delivery
239
Other Parameters Call Hold
Other Parameters Rotary Telephone Service
240
241
Other Parameters Intercom Paging Parameter
FXW
242
243
Other Parameters Fax Management
To select Fax Management, follow the menu path as shown
Attempt was no answer
244
Example You have 1 FAX message
245
Other Parameters Disconnect Parameter
System Administration Top Menu 1 6 Parameter
B7 System Administration Hardware Settings
B7.1 RS-232C Parameters
246
Port Setting Menu
B7.2 Port Setting
System Administration Top Menu 1 6
System Administration Top Menu 1 6 2 Parameter
B7.3 PBX Interface Parameters
System Administration Top Menu 1 6 3 Parameter
248
To select Dialing Parameters, follow the menu path as shown
PBX Type Other KX-T series
249
TA series
308
Inband The PBX sends Dtmf tone codes to
250
251
System Administration Top Menu 1 6 3
Inband Signaling Parameters
252
Parameter Other KX-T series Manufac
253
System Administration Top Menu 1 6 3 3
System Administration Top Menu 1 6 3 3 Parameter
254
Digit Translation Table Parameters
255
256
257
System Managers Guide
To Access the System Managers Mailbox
C1 Accessing the System Managers Mailbox
Enter your password, followed by #
258
Creating and Editing a Mailbox
C2 Setting UP Mailboxes
259
Type the mailbox number
260
Deleting a Mailbox Password
261
262
C3 Setting COS Class of Service Parameters
New Message Retention Time
Personal Greeting Length
Saved Message Retention Time
Message Length
Total Message Time
Number of Messages
Message Retrieval Order
Message Scanning with Information
Direct Mailbox Access Status
Message Cancel for Live Call Screening
Subscriber Service Prompt Mode
Intercom Paging Group Number
Caller ID Screening
Play Personal Greeting for Caller ID
Message Notification Status
266
Auto Forwarding Status
External Message Delivery Status
267
System Prompt User 1 Prompt User 2 Prompt Selective Prompt
268
C4 Setting the System Clock
Type the current time and Press #
Press 1 for AM or for 2 PM
Obtaining System Reports
C5 Checking System Usage System Reports
269
270
Clearing the Reports
Delivering Messages to All Mailboxes Broadcasting Messages
C6 Delivering Messages
Delivering Messages to Specified Mailboxes
271
272
Checking Mailbox Distribution
C7 Customizing the System Managers Mailbox
Type the password and Press #
273
274
C8 Listening to System Manager Messages
275
Message Managers Guide
To Access the Message Managers Mailbox
D1 Accessing the Message Managers Mailbox
276
Listening to Messages
D2 Managing the General Delivery Mailbox
Transferring Messages
277
Type the destination mailbox number
278
Record the comments and Press
Setting Message Waiting Lamp Status
D3 Setting UP Message Waiting Notification
Setting Notification by Calling Status
Setting Device Status
Assigning Notification Numbers
Not Use disabled whole day
280
Type the telephone number
D4 Customizing the Message Managers Mailbox
Message Managers Password
Operators Extensions
281
282
283
D5 Setting the System Clock
284
D6 Recording Messages
285
Recording Menus and Voice Labels
286
Recording User Prompts
287
Recording System Caller Names
Enter the Caller ID List Number*1 1-120 to be modified
288
289
D7 List of Modifiable Prompts
Prompt Modifiable Prompts Linked to Prompt No. s
April
August
290
Callback Number
291
December
292
293
294
295
296
297
Five
298
Five Hour
Five Minute OWE Five
299
300
HASH#
301
Hundred
302
303
Monday
304
More than ONE Hundred
305
306
Pause
307
308
Pulse Dialing Mode
POUND#
Saturday
309
Second
310
311
Star
312
Sunday
313
314
Three
315
Three Hour
Three Minute
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
Wednesday
331
Linked Prompts List
Subscriber Service
332
Receive Message
Message Scan
333
Message Delivery
Personal Group Distribution List
External Message Delivery
334
Message Waiting Notification
Interview Mailbox Management
Alternate Extension Group
Auto Configuration
APT Integration
Auto Forwarding
Default Setting
Custom Service Setting
Delayed Ringing
Caller ID Call Routing
DPT Integration
Direct Mailbox Access
External Call Forwarding
External Delivery Message
Interview Service
Incomplete Call Handling Service
Hash Sign
Immediate Reply
Live Call Screening
Keypad
Logical Extension All Calls Transfer to Mailbox
Mailbox Capacity messages
Message Transfer
Message Retention Time
Message Waiting Lamp
Message Waiting Notification
Personal Greetings
Password
Personal Greeting for Caller ID
Personal Group Distribution List
Rotary Telephone
System Administrator
Scanning Messages
Station Programming
Two-Way Recording
System Report
Two-Way Transfer
Voice Mail
344
345
Index
Save
346
347
Copyright