5.4AUTOMATED ATTENDANT PARAMETERS

5.4AUTOMATED ATTENDANT PARAMETERS

Automated Attendant parameters include: Department Dialing, operator parameters, and alternate extension.

If the VPS needs a special transfer procedure for an extension (such as modem extension), alternate extension should be assigned (See "Alternate Extension Assignment" in

B5.1 Automated Attendant Parameters).

5.4.1Automated Attendant Menu

From Top Menu:

Enter The Numbers : = 1 - 4 - 1

Program - Service Settings - Auto. Attn. Setting Menu

1.Department Dialing

2.Operator's Parameters

3.Alternate Extension

5.4.2Department Dialing

Department Dialing numbers (1 - 9) represent department extensions; these numbers are given to the caller in the initial list of prompts.

Return to Program - Service Settings - Auto. Attn. Setting Menu:

Enter The Number : = 1

Program - Service Settings - Auto. Attn. Setting - Department Dialing Menu

1.

Department Dialing No.1 [

]

:= 102

2.

Department Dialing No.2 [

]

:= 104

3.

Department Dialing No.3 [

]

:= 115

4.

Department Dialing No.4 [

]

:= 136

5.

Department Dialing No.5 [

]

:= 107

6.

Department Dialing No.6 [

]

:= 108

7.

Department Dialing No.7 [

]

:= 109

8.

Department Dialing No.8 [

]

:= 110

9.

Department Dialing No.9 [

]

:= 111

5.4.3Operator's Parameters

If you enable operator service, you must set the following parameters: operator extension and mailbox number, coverage modes, and message repeat cycle.

Operator 1:

Cannot have a personal mailbox. The default is set at "0" which coincides with the operator of the PBX. When a caller tries to leave a message with the Operator 1, the message will automatically go to the General Delivery Mailbox (GDM).

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CUSTOMIZING THE SYSTEM

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Panasonic KX-TVS50 Automated Attendant Parameters, Automated Attendant Menu, Department Dialing, Operators Parameters, 114