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Panasonic KX-TVS80, KX-TVS50 installation manual 193

Models: KX-TVS80 KX-TVS50

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B1 SYSTEM NAVIGATION

1. Program

1.Mallbox Setting

2.Class of Service

3.Port Service

4.Service Setting

1.Automated Attendant

2.Custom Service

1.Department Dialing

2.Operator's Parameter

3.Alternate Extension

SYSTEM ADMINISTRATOR'S GUIDE

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Page 193

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Panasonic KX-TVS80, KX-TVS50 installation manual 193

Contents

Installation Manual Page Important Information Product service When you ship the productModel no Serial no Trademarks Notify The Telephone Company Telephone Service ProblemsTelephone numbers to which the system will be connected Connection to the Telephone LineImportant Information Table of Contents Integrating the VPS with Panasonic KX-T Phone Systems Customizing the System System Maintenance and Troubleshooting B7.2 Port Setting 247 B7.3 B6.2 Day Service 228 B6.3B5.1 213Voice Processing System Overview What the VPS can and Cannot do Why Voice Processing?Basic Operations KX-TVS50/80 does not support UCD functions VPS LimitationsTime table Overflow function Disa message from a Disa card System Management System AdministrationSubscriber Use General System BasicsSystem Components Main CabinetMode DIP Switch Power IndicatorSystem Components AC InletWhich Phone Systems are Compatible? EIA RS-232C ConnectorGround Terminal Memory CardVoice Mail Installer Equipment and Software RequirementsRecommendations for System Configuration SpecificationsHardware Flash Memory Expansion Capabilities*1CO Lines APT Integration Digital IntegrationConnection Example APT Integration DPT IntegrationConnection Example DPT Integration Installation Installation Safety PrecautionsWiring Unpacking Used Mounting the VPS on a Wooden WallFrame Ground Connection Test ProcedureInstallation Steps Installation Steps Installing the KX-TVS52 Installing AN Optional Expansion Memory Card KX-TVS52*1Replace the metal bar and secure the screws RED Outer Pins Green Inner Pins Connecting to the PBXConnections Opening the Ferrite CoreConnection for DPT Integration Connection for APT IntegrationPorts 1-2 of the KX-TVS50/80 Connection for Non-APT/DPT Integration Connecting the RS-232C Cable Requirements for Connecting Programming TerminalTerminal Connection TXD PinRXD DSREIA RS-232C Signals Terminal Connection Integrating the VPS with Panasonic KX-T Phone Systems Why Integration is Important 1 APT/DPT or Inband Signaling?Guidelines for Integration How the VPS and the PBX CommunicatePBX Requirements for Integration Station to Station Dtmf SignalingSingle Line Tip/Ring Port Circuits Screened Transfer from an SLT Message Waiting Notification from an SLTFollow-on ID or Called Party ID Guidelines for Integration 2 RS-232C Settings PBX Parameters and Port SettingsPort Settings General Guidelines and DefinitionsTells the VPS how to transfer a call to an extension Tells the VPS how to transfer a call to the operatorPBX Interface Parameters Dialing ParametersCall State Sent to the Voice Mail Port When Default Inband SignalingDND Digit Translation Table Parameters PBX Type Other T308 T1232 T96 T336 TD816 TD308 KX-TVS50/80 Programming for Inband IntegrationFTX FWW1232 Release Sequence For Call Waiting Recommended CO Line feature settings Interaction with other featuresFor Follow-on ID to work Connecting the VPS with Panasonic KX-T Series PBXs Recommended CO Line feature settings KX-TVS50/80 VPS2 Extension KX-TA624 KX-TVS50/80 VPS1 PortPort Extension Main Menu Choose Station Setting 1 from the Station MenuChoose Station from the System Data Programming Main Menu System Data Programming Main MenuSystem Menu Station SettingMiscellaneous CO Line SettingSub Menu Choose Settings 1 in the Sub MenuSystem ALT-Y Miscellaneous Select SAVEF7. Return to the System Data Programming MenuCO-Line ALT-L Section Guidelines for Digital Integration Why Digital Integration is ImportantID information properly from the PBX Software Verification Connecting the KX-TVS50/80 with the Panasonic KX-TA624From the SYS-PGM no ? screen Press Store Press END Hold From the SYS-PGM no ?screenCO Lines, 2 Ports Only perform this step when initially setting up the systemPort Test System Setup On Line MODE** is displayed Cause ActionKX-TVS50/80 VPS2 Port Extension KX-TA624 Extension KX-TVS50/80 VPS1Software Verification Press Store KX-TVS50/80 2 ports assign 1 jackCommunication Parameters 9600, 8 Bit, None = the port number you entered in programOFF Line Mode Cause Action Version 3.50MUK Sample displayChoose Voice Mail Integration from the System Menu Choose System from the System Data Programming Main MenuVoice Mail Integration Software Verification Press the Next button SP-PHONE.Screen output M # # Set the DIP switch on the KX-TVS50/80 to position On Line MODE** is displayed Page Live Call Screening Private/Hands-Free Mode Assignment Live Call Screening Recording Mode AssignmentLive Call Screening LCS Programming Screen output # Stop Rec = the jack number you enteredLive Call Screening Button Assignment Set the Memory switch to SETFor the KX-TD series only Screen output LCS Cancel Live Call Screening Cancel Button AssignmentPress Screen output LCSLive Call Screening Password Cancellation Live Call Screening Password AssignmentLive Call Screening Password Control Hang up or Press the SP-PHONE buttonTwo-Way Recording Button Assignment Two-Way Recording into Ones Own MailboxScreen output 2WAY-REC = The extension number you enteredTwo-Way Transfer Button Assignment Two-Way Transfer into MailboxScreen output 2WAY-TRANS Voice Mail Transfer Button Assignment Common Digital Integration Features and Setup Procedures Customizing the System Starting UP Quick SetupBefore Programming PBX Type Required Procedures Starting the Quick SetupSystem Administration Top Menu Press ENTER. Screen output PBX TypeExtension Numbers for Mailboxes Screen output Extension Numbers of VPS Ports Screen outputTo create or discard mailboxes Creating MailboxesExample Mailbox numbers displayed on this screenPassword Setting Screen output Port Service Setting100 101 Activating the Quick Setup Screen outputPress Enter Custom Service Setting Example Port Setting OptionsSample Custom Service Message Sample Custom Service TreeSample Custom Service for Foreign Languages Custom Service FeaturesDay Service 1 5 Intercom Paging 1 5 7Port Setting 1 6 RS-232C Settings 1 6Fax Management 1 5 7 Disconnect Parameter 1 5 7105 Custom Service ProgrammingDescription/Function 106Keypad Assignment Options Entry Function 107Checking Operation Recording MenusVoice Mail 108Extension Groups Mailbox GroupsTo establish a mailbox group 109To establish an extension group Interview ServiceTo structure an interview mailbox 110Operator Service Department Dialing ServiceAutomated Attendant 111Port Service Menu Setting PortsSystem Administration From Program Port Service MenuDescription Value Range Description/Function 113Automated Attendant Menu Automated Attendant ParametersDepartment Dialing Operators Parameters115 116 Mailbox Setting Menu Setting MailboxesSystem Administration Entering a Mailbox118 Enter the data using the following table as a guideMON SUN 119From Mailbox Setting Menu Password ResetDeleting a Mailbox Mailbox Listing121 Training the Subscriber122 123 Final SetupMain Menu of Message Managers Service Accessing the Message Managers MailboxAccess the Message Managers Main Command Menu Company Greetings Enter #6 998,5,1 KX-TVS80 onlyRecording the Company Name Enter #6 998,5,2 KX- TVS80 only Custom Service Greetings Enter #6 998,5,4Customizing User Prompts Enter #6 998,5,6 125126 Recording Personal Greetings Setting UP MailboxesRecording the Owners Name 127You are now inside the mailbox 128Press 2 to accept Following steps are for HyperTerminal as an example Backing UP the System129 Press Return or Enter130 131 System Maintenance and Troubleshooting132 Initializing the SystemTo initialize the system, follow the menu path as shown 133 Off-line Set Ofln Utility Commands134 On-line Set Onln Set Password Pass135 Print Reports at Specified Time Pset Set Time Time136 Type TIME, then Press Return137 Error Log Display ElogType PSET, then Press Return Type ELOG, then Press ReturnError Indications at System Startup Device Error Log Indications138 Error and Warning Indications During System Operation Saving the System Data to the Backup Device Save139 Flash Memory Storage Space isType SAVE, then Press RETURN. KX-TVS50 140141 Loading New or Saved Data to the VPS LoadPress Return Type LOAD, then Press RETURN. KX-TVS50142 Print All of the VPS Parameters GprnType GPRN, then Press Return Program Version Display Vers Custom Service Report Crep143 Type VERS, then Press Return144 Setting Minimum Recording Length MRL Custom Service Menu Access Count Clear CclrMessage Waiting Lamp Retry Times MWL 145146 Modified Prompt List MpltWill not be Heard Quick Setup Qset Utility Command List Help147 Type HELP, then Press ReturnDtmf Information Display Putd Circuit Condition Display Lmon148 Sample display 149System Administration Top Menu 2 1 System Administration Top Menu 2System Reports Mailbox Assignments151 COS Class of Service AssignmentsCOS Ivmbox152 System Service Report=LIFO, F=FIFO 153 Call Account ReportPort Usage Report System Administration Top Menu 2 2Port Usage Statistics Clear 154155 Flash Memory Usage ReportMailbox Usage Report Flash Memory Usage Statistics Clear156 157 Mailbox Usage Statistics ClearFax Call Statistics Clear Fax Call Report158 159 160 Troubleshooting GuidePBX Unable to make 161162 Specifications163 164 165 System Features166 A1 System Features167 Outgoing Call Services Message Waiting Incoming Call Services AutomatedSystem Administration Setting COS Class Service Parameters 168Recording 169170 System Administration171 Setting UPAdministration Port Port SettingService 172173 174 175 Setting COS Class of Service Parameters176 KX-T Phone Systems 177178 179 Setting UP Mailboxes180 System Administration Mailboxes Setting181 Managing 182General Delivery MailboxMessage Waiting 183Notification D6 Recording 184Disconnect Message*1 caller is 185Thank you for calling Customizing Message Managers Mailbox186 187 System Administration PortOptions C6 Delivering188 System Administration Port Service CommandsSetting COS Class Service Parameters 189190 191 System Administrators GuideB1 System Navigation Using the Interface Programming GuidanceKeyboard Use 192193 194 Programming Menu Structure Diagram195 System Administration Top Menu 1 1 1 Mailbox No Parameter B2 System Administration MailboxesSystem Administration Top Menu 1 1 1 Mailbox No Editing Mailboxes197 Parameter Value Range Description/Function Default Notification Setting198 199 Notification Setting DeviceDeleting a Mailbox Resetting a Mailbox PasswordListing Mailboxes 200201 System Administration Top Menu 1 1202 System Administration Top Menu 1 2 COS NoSystem Administration Top Menu 1 2 COS No Parameter Class of Service Setting203 COS Nos -62 for Subscribers204 FeaturesLifo To pause and restart recording, pressParameter Value Range Description/Function 205CID MWL 206207 208 COS Nos & 64 for ManagersFifo Lifo 209 210 Port 1 Day Mode B4 System Administration Port ServiceB4.1 Port Assignment 211212 Port 1 Night ModeB5.1 Automated Attendant Parameters B5 System Administration Service SettingsDepartment Dialing Operators ParametersSystem Administration Top Menu 1 4 1 Operators Parameters Day Mode OperatorSystem Administration Top Menu 1 4 1 2 1 Parameter 214After playing Thank you for calling 215Playing Thank you for calling 216 217 Alternate Extension Assignment Operators Parameters Night Mode Operator 1, 2218 Alternate Extension Delete Alternate Extension Group EnterAlternate Extension Listing 219220 B5.2 Custom Service221 222 Caller ID Call Routing Enter B5.3 Caller ID Call Routing Parameters223 System Administration Top Menu 1 4 3 System Administration Top Menu 1 4 3 2 Caller ID List NoCaller ID Call Routing Delete Caller ID Call Routing ListingB6.1 System Group Assignment B6 System Administration System Parameter SettingsSystem Group Assignment Mailbox Group Mailbox Group EnterMailbox Group Listing Mailbox Group DeleteSystem Group Assignment Extension Group 226Extension Group Delete Extension Group EnterExtension Group Listing 227B6.3 Holiday Setting B6.2 Day ServiceSystem Administration Top Menu 1 5 Parameter 228Holiday Setting Delete Holiday Setting EnterSystem Administration Top Menu 1 5 3 1 Holiday No Parameter 229System Administration Top Menu 1 5 3 Holiday Setting ListingB6.4 Daylight Saving Time DST 230For service in English, press B6.5 Prompt SettingFor service in Spanish, press For service in Chinese, press232 B6.6 System Caller Name AnnouncementP.M 342 P.MSystem Caller Name Announcement Delete System Caller Name Announcement EnterSystem Caller Name Announcement Listing 233B6.7 Other Parameters System Administration Top Menu 1 5 7Other Parameters Extension Numbering Plan 234235 Other Parameters Dialing Parameter System Administration Top Menu 1 5 7 Parameter236 To select Dialing Parameter, follow the menu path as shown237 Other Parameters Message Waiting Notification238 Other Parameters External Message Delivery239 Other Parameters Call Hold Other Parameters Rotary Telephone Service240 241 Other Parameters Intercom Paging ParameterFXW 242243 Other Parameters Fax ManagementTo select Fax Management, follow the menu path as shown Attempt was no answer 244Example You have 1 FAX message 245 Other Parameters Disconnect ParameterSystem Administration Top Menu 1 6 Parameter B7 System Administration Hardware SettingsB7.1 RS-232C Parameters 246Port Setting Menu B7.2 Port SettingSystem Administration Top Menu 1 6 System Administration Top Menu 1 6 2 ParameterB7.3 PBX Interface Parameters System Administration Top Menu 1 6 3 Parameter248 To select Dialing Parameters, follow the menu path as shownPBX Type Other KX-T series 249TA series 308Inband The PBX sends Dtmf tone codes to 250251 System Administration Top Menu 1 6 3 Inband Signaling Parameters252 Parameter Other KX-T series Manufac 253System Administration Top Menu 1 6 3 3 System Administration Top Menu 1 6 3 3 Parameter254 Digit Translation Table Parameters255 256 257 System Managers GuideTo Access the System Managers Mailbox C1 Accessing the System Managers MailboxEnter your password, followed by # 258Creating and Editing a Mailbox C2 Setting UP Mailboxes259 Type the mailbox number260 Deleting a Mailbox Password261 262 C3 Setting COS Class of Service ParametersNew Message Retention Time Personal Greeting LengthSaved Message Retention Time Message LengthTotal Message Time Number of MessagesMessage Retrieval Order Message Scanning with InformationDirect Mailbox Access Status Message Cancel for Live Call ScreeningSubscriber Service Prompt Mode Intercom Paging Group NumberCaller ID Screening Play Personal Greeting for Caller IDMessage Notification Status 266Auto Forwarding Status External Message Delivery Status267 System Prompt User 1 Prompt User 2 Prompt Selective Prompt268 C4 Setting the System ClockType the current time and Press # Press 1 for AM or for 2 PMObtaining System Reports C5 Checking System Usage System Reports269 270 Clearing the ReportsDelivering Messages to All Mailboxes Broadcasting Messages C6 Delivering MessagesDelivering Messages to Specified Mailboxes 271272 Checking Mailbox DistributionC7 Customizing the System Managers Mailbox Type the password and Press #273 274 C8 Listening to System Manager Messages275 Message Managers GuideTo Access the Message Managers Mailbox D1 Accessing the Message Managers Mailbox276 Listening to Messages D2 Managing the General Delivery MailboxTransferring Messages 277Type the destination mailbox number 278Record the comments and Press Setting Message Waiting Lamp Status D3 Setting UP Message Waiting NotificationSetting Notification by Calling Status Setting Device StatusAssigning Notification Numbers Not Use disabled whole day280 Type the telephone numberD4 Customizing the Message Managers Mailbox Message Managers PasswordOperators Extensions 281282 283 D5 Setting the System Clock284 D6 Recording Messages285 Recording Menus and Voice Labels286 Recording User Prompts287 Recording System Caller NamesEnter the Caller ID List Number*1 1-120 to be modified 288 289 D7 List of Modifiable PromptsPrompt Modifiable Prompts Linked to Prompt No. s AprilAugust 290Callback Number 291December 292293 294 295 296 297 Five 298Five Hour Five Minute OWE Five299 300 HASH# 301Hundred 302 303 Monday 304More than ONE Hundred 305 306 Pause 307308 Pulse Dialing ModePOUND# Saturday 309Second 310 311 Star 312Sunday 313 314 Three 315Three Hour Three Minute316 317 318 319 320 321 322 323 324 325 326 327 328 329 330 Wednesday 331Linked Prompts List Subscriber Service332 Receive MessageMessage Scan 333Message Delivery Personal Group Distribution ListExternal Message Delivery 334Message Waiting Notification Interview Mailbox ManagementAlternate Extension Group Auto ConfigurationAPT Integration Auto ForwardingDefault Setting Custom Service SettingDelayed Ringing Caller ID Call RoutingDPT Integration Direct Mailbox AccessExternal Call Forwarding External Delivery MessageInterview Service Incomplete Call Handling ServiceHash Sign Immediate ReplyLive Call Screening KeypadLogical Extension All Calls Transfer to Mailbox Mailbox Capacity messagesMessage Transfer Message Retention TimeMessage Waiting Lamp Message Waiting NotificationPersonal Greetings PasswordPersonal Greeting for Caller ID Personal Group Distribution ListRotary Telephone System AdministratorScanning Messages Station ProgrammingTwo-Way Recording System ReportTwo-Way Transfer Voice Mail344 345 IndexSave 346347 Copyright