REMOTE ADMINISTRATION AND MAINTENANCE PROCEDURES SECTION 100-816-600

MARCH 1993

2GENERAL DESCRIPTION

2.01With the STRATA DK8, Remote Adminis- tration and Maintenance is accomplished with a remote terminal/modem communicating over the public telephone network, but only via an exter- nal modem connected to a dedicated CO line or standard telephone port. See Figures 2 and 3. With STRATA DK16 Remote Administration and Maintenance is accomplished with a remote ter- minal/modem communicating over the public telephone network via either an external modem (connected to a dedicated CO line or a standard telephone port); or, a modem unit (IMDU) in- stalled on a PIOU or PIOUS PCB in the Expan- sion Unit. See Figures 2, 3 and 4.

2.02Remote Administration and Maintenance calls with the STRATA DK16 may connect to the IMDU automatically via programmable CO line ringing assignments (Program 81 ~ 89) or Direct Inward System Access (DISA) CO lines (Program 78), or manually via the standard call transfer feature to intercom number 619. Automatic connection and DISA allow remote programming to be accom- plished after business hours without on-site assis- tance. Remote Administration calls with the DK8 or the DK16 via an external modem connected di- rectly to a CO line (instead of an IMDU) connect to the external modem automatically without any spe- cial station or CO line ringing assignments. When the external modem is connected to a standard telephone port, the call transfer feature, DISA, and ringing assignments can be utilized to access the Remote Administration.

2.03Remote Administration and Maintenance al- lows the following functions to be accomplished remotely:

Program Mode: Provides for complete program- ming of all STRATA DK8 or DK16 programs.

Test Mode: Provides for testing of STRATA DK8 or DK16 CO lines and stations.

Data Dump Mode: Provides a complete printout of all or individual STRATA DK8 or DK16 customer

data base programs, including Speed Dial num- bers and LCD messages.

Message Mode: Provides for sending, adding, or changing digital and electronic telephone LCD messages.

Speed Dial Mode: Allows Station and System Speed Dial numbers to be programmed remotely.

NOTE:

All the functions in the preceding paragraphs are also available via an on-site terminal con- nected directly to an optional PIOU(S) PCB with DK16, or the optional QSMU PCB with DK8. These functions are also available to a terminal with a modem connected to a stan- dard telephone port (Paragraph 5 and Figure 5).

2.04There are two levels of Remote Administra- tion and Maintenance.

Level 1: Allows access to all programs.

Level 2: Allows access to Programs 30 ~ 39 and 77 ~ 89, which pertain only to individual station options such as button assignments, class of service, etc.

2.05Each Remote Administration and Mainte- nance level has a different programmable pass- word for customer data base protection. This al- lows a customer to make certain station moves, adds, and changes in Level 2; while protecting the critical system assignments in Level 1 (refer to Program 00).

3HARDWARE REQUIREMENTS

3.01For Remote Administration and Maintenance operation, the STRATA DK16 system must be configured with either an IMDU-equipped PIOU(S) PCB in the optional Expansion Unit or an external modem connected to a PIOUS(S) and a dedicated CO line or standard telephone circuit. (See Figures 2, 3, and 4.) The STRATA DK8 must be configured with a QSMU PCB and an external modem con- nected to a dedicated CO line or standard tele- phone circuit. (See Figures 2 and 3.)

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Toshiba DK 16, DK8 manual General Description, Hardware Requirements