Toshiba DK 16, DK8

REMOTE ADMINISTRATION AND MAINTENANCE PROCEDURES

SECTION 100-816-600

MARCH 1993

Contents

Main Digital Key Telephone Systems DK8 & DK16 INSTALLATION AND MAINTENANCE MANUAL Telecommunication Systems Division Page INSTALLATION Page Page Page 1-1 1 PURPOSE 2 ORGANIZATION 3 REFERENCE DOCUMENTATION 4 SYSTEM MNEMONICS/TERMS 1-2 1-3 1-4 The system cannot support the PIOU and PIOUS simultaneously. Only one or the other can be installed. 1-5 Page Page Page 2-1 2 INPUT POWER REQUIREMENTS not dedicated 3 SITE CONSIDERATIONS 2-2 4 GROUNDING REQUIREMENTS FIGURE 2-3 DK16 COMBINED BASE AND EXPANSION KEY SERVICE UNIT INSTALLATION-SITE REQUIREMENTS SECTION 100-816-202 2-3 TABLE 2-A SUMMARY OF ELECTRICAL/ENVIRONMENTAL CHARACTERISTICS FIGURE 2-4 KSU GROUNDING DIAGRAM 2-4 If the reading is more than one ohm, then the outlet is not adequately grounded. Page Page 3-i TABLE TITLE PAGE WORKSHEETS NUMBER TITLE PAGE Page 3-1 1 INTRODUCTION 2 SYSTEM CAPACITY 3-2 TABLE 3-A DK8 CO LINE/STATION CONFIGURATION GUIDE TABLE 3-B DK16 CO LINE/STATION CONFIGURATION GUIDE (BASE AND EXPANSION UNIT) 3-3 TABLE 3-C DK8 KEY SERVICE UNIT COMPONENTS * Page 3-5 TABLE 3-E DK16 EXPANSION KEY SERVICE UNIT PCBs 3 STATION CONSIDERATIONS 3-6 TABLE 3-F PIOU/PIOUS INTERFACE OPTION (DK16 ONLY) Expansion Unit Interface Options PIOU PIOUS TABLE 3-G STRATA DK8 STATION APPARATUS OVERVIEW * * 3-8 3-9 4 TELEPHONE UPGRADES 5 CONFIGURATION EXAMPLES 3-10 6 CONFIGURATION WORKSHEETS 3-11 DK8 WORKSHEET 1, STATION AND CO LINE TOTALS Maximum of 2 items total, including Standard Telephones: 3-12 DK8 WORKSHEET 2, KEY SERVICE UNIT AND PCBs 3-13 DK8 WORKSHEET 3, PERIPHERALS AND UPGRADES 3-14 DK8 WORKSHEET 3, PERIPHERALS AND UPGRADES (continued) 3-15 DK16 WORKSHEET 1, STATION AND CO LINE TOTALS Maximum of 12 items total, including Standard Telephones: 3-16 DK16 WORKSHEET 2, KEY SERVICE UNIT AND PCBs 3-17 DK16 WORKSHEET 3, PERIPHERALS AND UPGRADES 3-18 DK16 WORKSHEET 3, PERIPHERALS AND UPGRADES (continued) 3-19 DK16 WORKSHEET 4, SYSTEM POWER CHECK Total Power Used: * All series. Page Page Page 4-i 4-ii TABLE OF CONTENTS (CONTINUED) 4-1 secure the hard board to the wall, making certain that screws are aligned with studs. Install screws first to the hard board, and then FIGURE 4-1 DK8 KEY SERVICE UNIT WALL MOUNT METHOD PART I. KSU INSTALLATION 4-2 FIGURE 4-2 DK8 DIMENSIONS AND SCREW LOCATIONS 4-3 FIGURE 4-3 DK8 SIDE VIEW DIMENSION AND PLUG/JACK LOCATIONS LEFT SIDE VIEW RIGHT SIDE VIEW 4-4 4-5 3 POWER SUPPLY REMOVAL AND 4 DK8 POWER FAILURE EMERGENCY TRANSFER OPTION 4-6 FIGURE 4-4 DK8 CABLING DIAGRAM LEFT SIDE VIEW RIGHT SIDE VIEW TO HPFB FG SCREW 4-7 FIGURE 4-5 DK8 BASE UNIT JACKS AND CONNECTORS 4-8 FIGURE 4-6 DK8 KEY SERVICE UNIT POWER FAILURE TRANSFER (PFT) CIRCUIT DIAGRAM 4-9 PART II. PRINTED CIRCUIT BOARD 5 GENERAL 6 PCB INSTALLATION CONSIDERATIONS call and three parties on the second simulta- neous conference. 4-10 FIGURE 4-7 DK8 PRINTED CIRCUIT BOARD INSTALLATION J16 CDU J1 4-11 FIGURE 4-8 QCDU CONTROLS AND INTERFACE CONNECTORS 4-12 FIGURE 4-9 MODULAR JACK COVER REMOVAL AND STORAGE 4-13 8 STANDARD TELEPHONE INTERFACE UNIT (QSTU) standard telephones (or any other device con- nected to a QSTU port), a QRCU must be installed. QSTU Ports are fixed. They are assigned even if a QSTU is not installed. 9 DTMF RECEIVER/ABR TONE DETECTOR UNIT (QRCU) 4-14 FIGURE 4-10 QSTU CONTROLS AND INTERFACE CONNECTORS 4-15 DK8RCU1A V.1 FIGURE 4-11 QRCU INTERFACE CONNECTORS 4-17 12 BUILT-IN CO LINE, DIGITAL TELE- PHONE, AND OTHER CIRCUITS Page Page Page 5-i TABLE OF CONTENTS (continued) Page Page 5-1 PART I. KSU INSTALLATION 1 GENERAL 2 KEY SERVICE UNIT MOUNTING 5-2 FIGURE 5-1 DK16 BASE KEY SERVICE UNIT EXTERIOR FIGURE 5-2 DK16 BASE KEY SERVICE UNIT WALL MOUNTING METHODS 5-3 FIGURE 5-3 DK16 BASE KEY SERVICE UNIT INTERIOR SW 400 NOR PAD 5-4 5-5 FIGURE 5-4 DK16 BASE KEY SERVICE UNIT WIRING CONNECTIONS NOTES 1. 2. SUPPLIED IN PLASTIC BAG WITH BASE UNIT. DO NOT ROUTE POWER CORD WITH OTHER CORDS. 5-6 FIGURE 5-5 CONNECTING THE DK16 EXPANSION UNIT TO THE DK16 BASE UNIT 5-7 FIGURE 5-6 MOUNTING THE DK16 EXPANSION UNIT Page 5-9 FIGURE 5-8 DK16 EXPANSION UNIT WIRING CONNECTIONS 5-10 5-11 FIGURE 5-9 RESERVE POWER/BATTERY WIRING 3 POWER SUPPLY REMOVAL AND 5-12 FIGURE 5-10 POWER SUPPLY (KPSU16) 5-13 PART II. DK16 PRINTED CIRCUIT BOARD 4 GENERAL 5 DK16 PCB INSTALLATION CONSIDERATIONS 5-14 6 BASE UNIT STANDARD TELEPHONE INTERFACE UNIT (KSTU) FIGURE 5-11 KSTU OPTIONS AND CONNECTORS 5-15 KSTU Ports (08~11) are fixed. They are as- signed even if a KSTU is not installed. 7 DIGITAL TELEPHONE INTERFACE UNIT (PDKU) TABLE 5-A KSTU CONTROLS AND INTERFACE CONNECTORS 5-16 FIGURE 5-12 PDKU INTERFACE CONNECTION 5-17 8 ELECTRONIC TELEPHONE INTERFACE UNIT (PEKU) Ensure the PDKU's component side is facing right when installing it in the KSU. 5-18 FIGURE 5-13 PEKU CONTROLS AND INTERFACE CONNECTORS 5-19 TABLE 5-B PEKU CONTROLS AND INTERFACE CONNECTORS 5-20 9 STANDARD TELEPHONE INTERFACE UNIT (PSTU) FIGURE 5-14 OFF-HOOK CALL ANNOUNCE UNIT (EOCU) INTERFACE CONNECTORS 5-21 FIGURE 5-15 PSTU AND SUBUNIT (SSTU) TABLE 5-C PSTU CONTROLS AND INTERFACE CONNECTORS PSTU1 (V.4) became available in November 1989. PSTU1(V.3) was discontinued. 5-22 10 STANDARD/ELECTRONIC TELE- PHONE INTERFACE UNIT (PESU) 5-23 INSTALLATION-DK 16 KSU & PCB MARCH 1993 FIGURE 5-16 PESU PCB OPTION LOCATION AND IDENTIFICATION NOTE: Connect two ringers maximum per port (H or L). 5-24 TABLE 5-D PESU CONTROLS AND INTERFACE CONNECTORS 5-25 A special code is not required to connect BGM to a PESU. 11 CO LINE UNIT (PCOU) 5-26 FIGURE 5-17 PCOU CONTROLS, INDICATORS, AND INTERFACE CONNECTORS 5-27 TABLE 5-E PCOU CONTROLS, INDICATORS, AND INTERFACE CONNECTORS 5-28 12 OPTION INTERFACE UNIT (PIOU AND PIOUS) FIGURE 5-18 PIOU CONTROLS, INDICATORS, AND INTERFACE CONNECTORS 5-29 TABLE 5-F PIOU CONTROLS AND INTERFACE CONNECTORS 5-30 FIGURE 5-19 PIOUS PCB SWITCH/JUMPER, OPTION LOCATION Refer to Remote Maintenance Procedures, Section 100-816-600, for information regard- ing the IMDU. 5-31 TABLE 5-G PIOUS CONTROLS AND INTERFACE CONNECTORS 13 CO LINE/DIGITAL TELEPHONE INTERFACE UNIT (KCDU) 5-32 FIGURE 5-20 REMOTE MAINTENANCE MODEM UNIT (IMDU) IINTERFACE CONNECTORS FIGURE 5-21 KCDU INDICATORS, OPTIONS, AND CONNECTORS 5-33 TABLE 5-H KCDU CONTROLS, INDICATORS, AND CONNECTORS 14 DTMF RECEIVER/ABR TONE DETECTOR UNIT (K4RCU) 5-34 15 BUILT-IN CO LINE AND DIGITAL TELEPHONE CIRCUITS FIGURE 5-22 K4RCU PCB 5-35 16 KCOU REMOVAL AND FIGURE 5-23 KCOU PCB 5-36 FIGURE 5-24 DK16 BASE UNIT POWER FAILURE TRANSFER (PFT) CIRCUIT DIAGRAM 17 DK16 POWER FAILURE EMERGENCY TRANSFER OPTION Page Page 6-i 6-ii 6-1 1 OVERVIEW 2 TELEPHONE INSTALLATION 6-2 Page 6-4 3 DIGITAL TELEPHONE UPGRADES 6-5 DIGITAL TELEPHONE TOP ASSEMBLY PDIU-DI2 2000 DIGITAL TELEPHONE BASE TO P1 OF BOTTOM PCB RS-232 (FEMALE) DB-25 CONNECTOR FIGURE 6-4 PDIU-DI2 INSTALLATION INTO 2000-SERIES DIGITAL TELEPHONE 6-6 FIGURE 6-6 DVSU INSTALLATION FOR DIGITAL 6-7 FIGURE 6-8 DKT2010-SD, DKT2020-S, AND DKT2020-SD STRAP AND CONNECTOR LOCATIONS FIGURE 6-7 DKT2010-H STRAP AND CONNECTOR LOCATIONS FIGURE 6-9 1000-SERIES DIGITAL TELEPHONE STRAP AND CONNECTION LOCATIONS 6-8 Do not cut the OCA strap if connecting an HESB to the HHEU for the Loud Ringing FIGURE 6-10 HHEU INSTALLATION FOR DIGITAL TELEPHONE FIGURE 6-11 HESC-65A CABLING 6-9 Belleven if a headset is also installed on the HHEU. It is not necessary to cut these straps if the headset is connected to the HHEU. 6-10 6-11 4 ELECTRONIC TELEPHONE UPGRADE OPTIONS (DK16 Only) FIGURE 6-12 HVSU2 INSTALLATION FOR ELECTRONIC 6-12 FIGURE 6-13 ELECTRONIC TELEPHONE PCB CONNECTIONS FIGURE 6-14 HVSI/HVSU INSTALLATION FOR ELECTRONIC 6-13 FIGURE 6-15 HHEU INSTALLATION FOR ELECTRONIC 6-14 5 DIRECT STATION SELECTION CONSOLE/SYSTEM CONNECTION (DK16 Only) 6-15 6 DOOR PHONE/LOCK CONTROL UNIT AND DOOR PHONE INSTALLATION 6-16 DK8 and DK16 do not support the HDCB. DDCBs cannot connect to the QSTU, KSTU, PSTU, PESU or PEKU. FIGURE 6-16 DOOR PHONE (DDCB) INSTALLATION 6-17 FIGURE 6-17 DOOR PHONE (MDFB) INSTALLATION 7 ADD-ON MODULE INSTALLATION 6-18 FIGURE 6-20 DK8 ADD-ON MODULE DSS BUTTON ASSIGNMENTS FIGURE 6-18 ADD-ON MODULE INSTALLATION FIGURE 6-19 DK16 ADD-ON MODULE DSS BUTTON ASSIGNMENTS Page Page 7-i 7-ii 7-1 1 GENERAL 2 MUSIC-ON-HOLD/BACKGROUND MUSIC OPTIONS 7-2 * * 7-3 7-4 FIGURE 7-2 DK16 BGM SOURCE/STANDARD TELEPHONE CIRCUIT PRECAUTION DIAGRAM 3 RELAY CONTROL OPTIONS * * 7-5 FIGURE 7-3 DK8 AND DK16 MUSIC SOURCE CONFIGURATION A FIGURE 7-4 DK8 AND DK16 MUSIC SOURCE CONFIGURATION B 7-6 FIGURE 7-5 DK16 MUSIC SOURCE CONFIGURATION C 7-7 The above relay options are available in con- junction with the Base Unit relay option. Do not connect relays directly to 120VAC power source. 7-8 FIGURE 7-6 DK16 PIOU RELAY CONTROL FUNCTIONAL WIRING DIAGRAM 7-9 FIGURE 7-7 DK16 PIOUS RELAY CONTROL FUNCTIONAL WIRING DIAGRAM 3.25 Door Lock Assignments Guide 7-10 FIGURE 7-8 DK16 DOOR LOCK CONTROL OPTION (PIOU/PIOUS) CO lines must be enabled in Program 78-13 for the NT pulsating relay function. 7-11 FIGURE 7-9 DK8 AND DK16 DOOR LOCK CONTROL OPTION (DDCB) 7-12 4 EXTERNAL SPEAKER UNIT (HESB) OPTIONS 7-13 7-14 FIGURE 7-10 DK8 AND DK16 HESB/DIGITAL TELEPHONE WITH LOUD RINGING BELL WIRING 7-15 FIGURE 7-11 DK16 HESB/ELECTRONIC TELEPHONE WITH LOUD RINGING BELL WIRING NOTE: See Section 100-816-206 for instructions on how to cut the HHEU strap inside the telephone. 7-16 7-17 FIGURE 7-12 DK8 AND DK16 HESB/AMPLIFIED SPEAKER WIRING 7-18 FIGURE 7-13 DK8 AND DK16 HESB/TALKBACK AMPLIFIED SPEAKER WIRING 7-19 FIGURE 7-14 HESB WALL MOUNTING 5 EXTERNAL PAGE OPTIONS Multi-zone page output rating is 30W/maxi- mum at 300 ohms. 7-20 FIGURE 7-15 DK8 AND DK16 PAGE AND SEPARATE BGM USING SAME AMPLIFIER 7-21 FIGURE 7-16 DK16 PIOU ZONE, PAGE/BGM/NIGHT RING (SEPARATE AMPLIFIERS) Program 77-1 Button/LED Zone/ Assignment LED OFF Relay LED ON 7-22 FIGURE 7-17 DK16 PAGING WITH MULTIPLE AMPLIFIERS 7-23 IMPORTANT NOTE: To night ring over selected PAGE zone, see Paragraph 9 of this section. or 6 DK8 AND DK16 STATION MESSAGE DETAIL RECORDING (SMDR) PRINTER/ CALL ACCOUNTING DEVICE OPTIONS 7-24 INPUT FIGURE 7-18 DK16 NIGHT RINGING OVER ALL EXTERNAL PAGE ZONES NOTES: 1. Page signal path . 2. Night ring signal path . OUTPUT 7-25 7-26 FIGURE 7-19 DK8 AND DK16 SMDR PRINTOUT EXAMPLES NOTES: 1. 2. 3. 4. 5. 6. * * 7-27 97 7-28 FIGURE 7-20 DK8 AND DK16 PIOU/PIOUS SMDR CABLE CONNECTIONS * 7 VOICE MAIL OPTIONS 7-29 FIGURE 7-21 PIOU/PIOUS SMDR PORT (PROGRAM 97) DATA DUMP EXAMPLE 7-30 FIGURE 7-22 DK8 AND DK16 VOICE MAIL/AUTO ATTENDANT BLOCK DIAGRAM same 7-31 The DK8 QRCU or DK16 K4RCU must be installed to allow End-to-End Signaling. Installation and Maintenance Manual A, D, and B tones should be enabled only for VM/AA devices that respond to these tones. 7-32 8 DK16 ALARM SENSOR INSTALLATION 7-33 9 DK16 NIGHT RINGING OVER EXTERNAL ZONE PAGE FIGURE 7-23 DK16 ALARM SENSOR BLOCK DIAGRAM (PIOU/PIOUS) 7-34 10 DATA INTERFACE UNIT 7-35 Data Interface User Guide Installation & Maintenance Manual Operating Procedures. 7-36 7-37 7-38 7-39 7-40 Do not cut PDIU-DS PERCEPTION jumper wire for STRATA DK8 or DK16 installations. 7-41 FIGURE 7-24 DK8 OR DK16 DATA INSTALLATION EXAMPLE BLOCK DIAGRAM 7-42 FIGURE 7-25 DK8 AND DK16 PDIU-DI TO IBM AT-TYPE COMPUTER, RS-232 CONNECTOR/CABLE CONNECTIONS TOSHIBA LAPTOP OR IBM AT-TYPE PERSONAL COMPUTER (DTE) PDIU-DI (FUNCTIONS LIKE A DCE) 7-43 FIGURE 7-26 DK8 AND DK16 PDIU-DI TO IBM XT-TYPE COMPUTER, RS-232 CONNECTOR/CABLE CONNECTIONS IBM XT PERSONAL COMPUTER OR ASCII TERMINAL (FUNCTIONS LIKE A DTE) PDIU-DI (FUNCTIONS LIKE A DCE) 7-44 FIGURE 7-27 DK8 AND DK16 PDIU-DS TO TOSHIBA PRINTER, RS-232 CONNECTOR/CABLE CONNECTIONS TOSHIBA PS321SL PRINTER (FUNCTIONS LIKE A DTE) PDIU-DS (CONFIGURED IN THE "CONNECT TO DTE" MODE: P1 ~ P9 = A-B SO PDIU FUNCTIONS LIKE A DCE) 7-45 FIGURE 7-28 DK8 AND DK16 PDIU-DS TO HAYES-TYPE SMART MODEM, RS-232 CONNECTOR/CABLE CONNECTIONS HAYES-TYPE SMART MODEM (FUNCTIONS LIKE A DCE) PDIU-DS (CONFIGURED IN THE "CONNECT TO MODEM" MODE, P1 ~ P9 = B-C, SO IT FUNCTIONS LIKE A DTE) 7-46 FIGURE 7-29 DK8 AND DK16 PDIU-DI/PDIU-DS MODULAR CABLE/RJ-45 ADAPTER CONNECTIONS CONNECTION EXAMPLE 1 IMPORTANT! Will not function with applications that require the RI signal to PC. CONNECTION EXAMPLE 2 7-47 FIGURE 7-30 DK8 AND DK16 PDIU-DI/PDIU-DS MODULAR CORDS AND RJ-45/RS-232 ADAPTER PIN CONNECTIONS TYPE 1 RJ45 TO DB9 (FEMALE) ADAPTER Modular Cords (50 ft max, 24AWG; customer-supplied) 8 7-48 FIGURE 7-31 DK8 AND DK16 PDIU-DS JUMPER PLUG OPTIONS/RS-232 CONNECTOR INFORMATION MODULAR JACK FOR CONNECTING 1- OR 2-PAIR TO DIGITAL CIRCUIT PERCEPTION A-B DTE 7-49 PDIU-DI AND -DS SW1 DIP SWITCH (1 ~ 4) FUNCTIONS FIGURE 7-32 DK8 AND DK16 PDIU-DI/PDIU-DS SW1 DIP SWITCH INFORMATION PDIU-DI (BOTTOM VIEW) PDIU-DS (REAR VIEW) 7-50 FIGURE 7-33 DK8 AND DK16 PDIU-DS DISASSEMBLY/ASSEMBLY DIAGRAM 7-51 FIGURE 7-34 DK8 AND DK16 PC TO PC TEST CALL USING AT COMMANDS 7-52 Para- graph 10.63) FIGURE 7-35 DK8 AND DK16 PC TO PRINTER TEST CALL USING MANUAL DIALING 7-53 FIGURE 7-36 DK8 AND DK16 INTERNAL PC TO EXTERNAL PC TEST CALL USING AT COMMANDS 7-54 FIGURE 7-37 DK8 AND DK16 EXTERNAL PC TO INTERNAL PC TEST CALL USING AT COMMANDS 7-55 7-56 11 DK16 TWO-CO LINE EXTERNAL AMPLIFIED CONFERENCE FIGURE 7-38 DK8 AND DK16 PC AUTO DIAL VOICE CALL TEST 7-57 NOTES (Amplifier): 1. 2. 3. 4. NOTES (PROGRAMMING): Program 10-3, circuit assignments FIGURE 7-39 DK16 AMPLIFIED TWO-CO LINE CONFERENCE AND/OR AMPLIFIED DISA FUNCTIONAL WIRING DIAGRAM 7-58 Page Page 8-i Page 8-1 2 WIRING DIAGRAMS TABLE 8-A FCC REGISTRATION NUMBERS STRATA DK8 AND DK16 8-2 TABLE 8-B STATION LOOP REQUIREMENTS or 8-3 TABLE 8-C NETWORK REQUIREMENTS * Circuits 1 and 2 8-4 TABLE 8-D DIGITAL TELEPHONE/DIU/DDSS CONSOLE/ADM/LOOP LIMITS 8-5 MARCH 1993 FIGURE 8-1 SECONDARY PROTECTOR DIAGRAM 8-6 8-7 FIGURE 8-2 DK8 MDF WIRING TO KSU AMPHENOL STATION AND RELAY CONNECTIONS NOTES: 1. 8-8 FIGURE 8-3 DK8 MDF WIRING TO CO LINES (KSU AND QCDU) BRIDGING CLIPS CO1 CO2 8-9 See Note 3 & 4 FIGURE 8-4 DK8/DK16 MDF WIRING DDCB AND DOOR LOCK CONTROL 8-10 FIGURE 8-5 DK8 QSTU/DK16 KSTU STATION/MDF CROSS CONNECT RECORD FIGURE 8-6 DK8 AND DK16 CO LINE RECORD 8-11 FIGURE 8-7 DK8 QSMU TTY/SMDR WIRING NOTE 1: NOTE 2: Wire colors may vary with other types of modular adaptors. 8-12 25-PAIR CABLE W/MALE AMP CONNECTOR NOTES: Voltage levels: T, PT = R, PR = (Reference to FG ground) 1. 2. 3. FIGURE 8-8 DK16 MDF WIRING/BASE UNIT P5 AMPHENOL STATION AND RELAY CONNECTIONS 8-13 FIGURE 8-9 DK16 MDF WIRING/CO LINES TO BASE UNIT 8-14 SECTION 100-816-208 NOTES: Voltage levels: T, PT = R, PR = (Reference to FG ground) g station runs per Table 8-D. PT/PR ma 8-15 NOTES: 1. 2. 3 4. 5. DIU 8-16 8-17 FIGURE 8-13 DK16 MDF WIRING/ELECTRONIC TELEPHONE TO PEKU BRIDGING CLIPS DR NOTES: 8-18 NOTE: Place PEKU SW1 to DSS. NOTE: See Program 28 for electronic telephone to DSS assignments. NOTE: All cable 24 AWG max loop resistance: 20 ohms from PEKU to DSS (500 ft). NOTE: See Program 29 to assign DSS buttons. 8-19 FIGURE 8-15 DK16 PEKU BACKGROUND MUSIC CONNECTION BRIDGING CLIPS NOT USED NOTES: 8-20 not shown, see MDF-to-electronic telephone wirin FIGURE 8-16 DK16 PEKU STATION/MDF CROSS CONNECT RECORD 8-21 FIGURE 8-17 DK16 MDF WIRING/STANDARD TELEPHONE, VOICE MAIL TO PSTU 25-PAIR CABLE W/MALE AMP CONNECTOR 8-22 NOTES: 1. Indicate if standard telephone, voice mail port, etc. 2. Circuit 3 or 8 can support a Back round Music ( BGM 8-23 BRIDGING CLIPS Program 31 RING 2 RING 8-24 FIGURE 8-20 DK16 PESU STATION/MDF CROSS CONNECT RECORD 8-25 FIGURE 8-21 DK16 MDF WIRING/CO LINES TO PCOU 8-26 CO LINE CABLING FIGURE 8-22 DK16 MDF WIRING/CO LINES AND DIGITAL TELEPHONES TO KCDU NOTES: Voltage levels: T, PT = R, PR = (Reference to SG ground) 1. 2. 3. 8-27 SELECT RELAY FUNCTION WITH PROGRAM 77-1 DOOR LOCK OR AMP. CONTROL SELECT RELAY FUNCTION WITH PROGRAM 77-1: NIGHT RELAY OR MOH CONTROL MUTE CONTROL ALSO PROVIDED BY BASE UNIT PAGE RELAY (PIN 42 AND 17 OF P5 AMPHENOL) NOTE: This figure shows PIOU relay callouts. See Chapter 5 for PIOUS relay callouts. 8-28 NOTE 2: Wire colors may vary with other types of modular adaptors. Sets the IMDU and TTY jack for bell or CCITT specification. "W4 not installed". W4 BELL - 8-29 PIOUS FIGURE 8-25 DK16 PIOUS PAGE/RELAY/ALARM CONNECTIONS 8-30 FIGURE 8-26 DK16 PIOU SMDR/TTY OPTIONS AND WIRING NOTE 1: P13 8-31 BRIDGING CLIPS CIRCUIT 4 TO EKT CIRCUIT 5 TO EKT CIRCUIT 8 TO EKT 8-32 AC/DC EXTERNAL POWER SOURCE SPECIFICATIONS: FIGURE 8-28 DK16 EXTERNAL POWER FOR DIGITAL TELEPHONE CONNECTION Page Page -i- Page -1- as described in All fault clearing must begin with the Fault Classifica- tion Flowchart 2 FAULT CLASSIFICATION TABLE A FLOWCHARTS -2- 4 DEFECTIVE APPARATUS RETURNS 5 FAULT IDENTIFICATION AND ELIMINATION PROCEDURES 6 DK8 HARDWARE FAULT ISOLATION -3- FIGURE 3 KPSU16 DC VOLTAGE TEST FIGURE 2 QPSU8 DC VOLTAGE TEST -4- Important Note: Do not attempt to replace Fuse F201 7 DK16 HARDWARE FAULT ISOLATION 8 STATION CABLE CONTINUITY CHECK Perform the following at the locations indi- cated: -5- 9 FAULT ISOLATION FLOW CHARTS -6- TABLE C (ELECTRONIC TELEPHONE CABLES) CHECK USING OHMMETER TABLE E (DIGITAL TELEPHONE CABLES) CHECK USING OHMMETER -7- CHART NO. 1 FAULT CLASSIFICATION -8- CHART NO. 2 CATASTROPHIC FAULTS NOTE: Program 03 is not used for DK8. -9- CHART NO. 3 STATION DIAL TONE FAULTS -10- CHART NO. 4 CO LINE DIAL TONE FAULTS NOTE: Program 03 is not used on DK8. -11- CHART NO.5 DSS CONSOLE FAULTS (DK16 ONLY) -12- CHART NO.6 VOICE MAIL/(EXTERNAL) AUTO ATTENDANT (VM/AA) FAULTS -13- CHART NO.7 STATION MESSAGE DETAIL RECORDING (SMDR) FAULTS -14- CHART NO.8 REMOTE MAINTENANCE FAULTS Page Page -i- -ii- TABLE LIST (Continued) -iii- Page -1- 1 USING REMOTE ADMINISTRATION AND MAINTENANCE 1.01 Figure 1 is provided as a quick reference aid in using this section. FIGURE 1 SECTION FLOWCHART 3 HARDWARE REQUIREMENTS 2 GENERAL DESCRIPTION -3- DK8 OR DK16 DK8 OR DK16 FIGURE 2 REMOTE MAINTENANCE EXTERNAL MODEM CONNECTION FOR DK8 & DK16 METHOD ONE FIGURE 3 REMOTE MAINTENANCE EXTERNAL MODEM CONNECTION FOR DK8 & DK16 METHOD TWO -4- TABLE RM-A PPTC MODIFIED WIRING FOR EXTERNAL MODEM TO TTY CONNECTION * FIGURE 4 REMOTE MAINTENANCE USING IMDU MODEM (DK16 ONLY) DK16 PPCT (Modular to DB25) ADAPTOR, MODIFIED WIRING FOR CONNECTING TTY JACK TO AN EXTERNAL MODEM: IMPORTANT: FIGURE 5 LOCAL MAINTENANCE USING ASCII TERMINAL OR PERSONAL COMPUTER TABLE RM-B PPTC WIRING FOR LOCAL TERMINAL OR PERSONAL COMPUTER TO TTY CONNECTION 4 TERMINAL/MODEM INSTALLATION Page Page 5 LOCAL TERMINAL OPERATION 6 REMOTE TERMINAL OPERATION If a personal computer is being used, connect the cable to the serial COM port. 7 MODE SELECTION 8 PROGRAM MODE TABLE RM-CPROGRAMMING PROMPTS 9 DATA DUMP MODE 10 TEST MODE FIGURE 7 SAMPLE PRINTOUT OF SYSTEM MESSAGES FIGURE 6 DATA DUMP PRINTOUT EXAMPLE FIGURE 8 TEST MODE FUNCTION DIAGRAM 11 LCD MESSAGE MODE 12 SPEED DIAL MODE 13 MODE EXIT To exit the Message Mode, the terminal key- board must be in lower case. 14 DISCONTINUE OPERATION 15 EQUIPMENT COMPATIBILITY -15- TABLE RM-D NOTE: If program data is not entered correctly, then Program 77-1 , LED 14. If using the IMDU for remote programming, go into -16- TABLE RM-E at the same time NOTE: If program data is not entered correctly, PROGRAM 92 STATION SPEED DIAL, SPEED DIAL MEMO, VM ID CODES INITIALIZATION -17- TABLE RM-F at the same time NOTE: If program data is not entered correctly, PROGRAM 92 (continued) SYSTEM SPEED DIAL, SPEED DIAL MEMO INITIALIZATION TABLE RM-G -18- PROGRAM 92 (continued) LCD CHARACTER MESSAGE MEMORY INITIALIZATION at the same time NOTE: If program data is not entered correctly, -19- TABLE RM-H at the same time NOTE: If program data is not entered correctly, PROGRAM 92 (continued) TIMED REMINDERS INITIALIZATION -20- TABLE RM-I at the same time NOTE: If program data is not entered correctly, PROGRAM 92 (continued) DIGITAL TELEPHONE VOLUME LEVEL INITIALIZATION TABLE RM-J -21- PROGRAM 92 (continued) CALL FORWARD BACKUP RAM INITIALIZATION at the same time NOTE: If program data is not entered correctly, TABLE RM-K -22- PROGRAM 03 SLOT ASSIGNMENTS TABLE RM-L -23- PROGRAM 00 SOFTWARE CHECK/REMOTE MAINTENANCESECURITY CODE TABLE RM-M -24- PROGRAM 01 LOGICAL PORT DISPLAY TABLE RM-N PROGRAM 02 PHYSICAL PORT DISPLAY -25- A blank is displayed by "N". TABLE RM-P TABLE RM-O Programs 10-1, 10-2, and 10-3 use Type 1 procedure. -26- TABLE RM-Q NOTE: This step is optional and not required to save data. TYPE 1 PROGRAM PROCEDURE EXAMPLE NOTE: Most programs do not require a second digit. -27- TABLE RM-R TYPE 2 PROGRAM PROCEDURE EXAMPLE Y = button/LED "ON", N = button/LED TABLE RM-S -28- PROGRAM 12 SYSTEM ASSIGNMENTS BASIC TIMING TABLE RM-T 1. A blank is displayed by "N". 2. Programs 15 and 16 use Type 1 procedure. TABLE RM-U -29- PROGRAM 19 BACKGROUND MUSIC SLOT IDENTIFICATION TABLE RM-V PROGRAM 21 MODEM POOLING TABLE RM-W -30- PROGRAM 22 DATA STATION HUNTING (DATA CALL ONLY) ital and electronic telephones. TABLE RM-X -31- TABLE RM-Y pe 1 procedure. PROGRAM 29 DSS CONSOLE BUTTON ASSIGNMENTS Pro TABLE RM-Z TABLE RM-AA -32- PROGRAM 32 AUTOMATIC PREFERENCE PROGRAM 33 STATION HUNTING TABLE RM-AB -33- PROGRAM 34 HOLD RECALL TIMING TABLE RM-AC NOTE: , use T TABLE RM-AD -34- PROGRAM 37 RING TRANSFER (CAMP-ON) RECALL TIME TABLE RM-AE -35- PROGRAM 38 DIGITAL AND ELECTRONIC TELEPHONE BUTTONSTRIP TYPE -36- TABLE RM-AF pe 1 procedure.2. PROGRAM 39 FLEXIBLE BUTTON ASSIGNMENT 1. Program 40, 41: use Type 2 procedure. Pro -37- TABLE RM-AG PROGRAM 42-1 ~ 8 PBX ACCESS CODE -38- TABLE RM-AH PROGRAM 60 SMDR OUTPUT/ACCOUNT CODE DIGIT LENGTH -39- TABLE RM-AI PROGRAM 69 VERIFIABLE ACCOUNT CODE ENTRY Note: The number of digits will be as defined in TABLE RM-AJ -40- PROGRAM 70 VERIFY ACCOUNT CODE/TOLL RESTRICTION ASSIGNMENT pe 1 procedure. Pro -41- TABLE RM-AK pe 2 procedure. PROGRAM 78 CO LINE SPECIAL RINGING ASSIGNMENTS-DISA/IMDU/ NIGHT RINGING OVER EXTERNAL PAGE Pro TABLE RM-AL -42- PROGRAM 80 DIGITAL AND ELECTRONIC TELEPHONE RINGING TONES pe 2 procedure. NOTE: Pro -43- TABLE RM-AM PROGRAM 93 CO LINE IDENTIFICATION to clear characters. NOTE: Use -44- TABLE RM-AN TABLE RM-AO PROGRAM 44 (A OR B) TOLL RESTRICTION TRAVELING CLASS OVERRIDE CODE ENTRY PROGRAM 45-1 TOLL RESTRICTION DIAL PLAN -45- TABLE RM-AP PROGRAM 45-2 TOLL RESTRICTION DISABLE TABLE RM-AQ PROGRAM 45-3 ~ 6 EQUAL ACCESS, SPECIAL COMMON CARRIER NUMBERS, and AUTHORIZATION CODE DIGIT LENGTH * PROGRAM 45-8 ~ 9 TOLL RESTRICTION OVERRIDE CODE TABLE RM-AS PROGRAM 462 ~ 4 TOLL RESTRICTION ALLOWED/DENIED AREA CODES ASSIGNED BY CLASS -47- * -48- TABLE RM-AU PROGRAM 46-10 ~ 40 TOLL RESTRICTION CLASS PARAMETERS TABLE RM-AV -49- PROGRAM 47 TOLL RESTRICTION EXCEPTION OFFICE CODES ASSIGNED BY AREA CODE -50- TABLE RM-AW TABLE RM-AX PROGRAM 48 STATION TOLL RESTRICTION CLASSIFICATION PROGRAM 50-1 LCR PARAMETERS -51- TABLE RM-AY PROGRAM 50-2 LCR HOME AREA CODE TABLE RM-AZ PROGRAM 50-31 ~ 35 LCR SPECIAL CODES -52- TABLE RM-BA PROGRAM 50-4 LCR LDI PLAN NUMBER TABLE RM-BB PROGRAM 50-5 LCR LOCAL CALL PLAN NUMBER * PROGRAM 50-6 LCR DIAL ZERO TIMEOUT TABLE RM-BD PROGRAM 51 LCR AREA CODES -54- * PROGRAM 52 LCR OFFICE CODE EXCEPTIONS FOR SPECIFIED AREA CODE TABLE RM-BF -55- PROGRAM 53 LCR SCHEDULE ASSIGNMENT NOTE: Enter time using 24-hour format: -56- TABLE RM-BG PROGRAM 54 LCR ROUTE DEFINITION -57- TABLE RM-BH PROGRAM 55-0 LCR MODIFIED DIGITS-DELETE TABLE RM-BI -58- PROGRAM 55-1 LCR MODIFIED DIGITS-ADD NOTE: Pause codes may also be entered. To enter pauses, press "P" plus the pause number (1 ~ 8). -59- TABLE RM-BJ PROGRAM 55-2 LCR MODIFIED DIGITS-END NOTE: Pause codes may also be entered. To enter pauses, press "P" plus the pause number (1 ~ 8). -60- TABLE RM-BK TABLE RM-BL PROGRAM 56 LCR STATION GROUP ASSIGNMENT PROGRAM DATA DUMP -61- TABLE RM-BM SPEED DIALING DATA DUMP TABLE RM-BN LCD MESSAGING DATA DUMP -62- TABLE RM-BO 1. To cancel a message set via Mode 95, use Mode 97 procedure. 3. DKT = digital telephone; EKT = electronic telephone. MODE 95 REMOTE CALLING STATION MESSAGING (ADD/REVIEW/CHANGE) TABLE RM-BP -63- 3. DKT = digital telephone; EKT = electronic telephone. MODE 97 REMOTE CALLING STATION MESSAGING (ADD/CHANGE) To store system message change permanently, DKT or EKT XXX must be station assigned to port 00. -64- TABLE RM-BQ 1. Press m at any time to start over. -65- TABLE RM-BR 1. [M] represents the message entered. 2. DKT = digital telephone; EKT = electronic telephone. MODE 96 REMOTE CALLED STATION MESSAGING (ADD/CHANGE) Enter m (lower case) anytime it is desired to start over in this procedure. IMPORTANT! TABLE RM-BT GENERAL STATION ACCESS AND BUTTON ACTIVATION NOTE: Button numbers begin at 01. -67- TABLE RM-BU CO LINE TEST NOTES: 1. 2. 3. Program 15-5 allows CO-to-CO connections. TABLE RM-BV -68- SYSTEM DATE/DAY/TIME SETTING PROCEDURE -69- TABLE RM-BW NOTE: If program entry is not correct, SPEED DIAL MODE (CHANGE/REVIEW) NOTE: If programming system speed dial, enter port number -70- REMOTE MAINTENANCE PROCEDURES INDEX -71- MESSAGE RECORD SHEETUse several sheets if necessary