Toshiba DK 16, DK8 instruction

REMOTE ADMINISTRATION AND MAINTENANCE PROCEDURES SECTION 100-816-600

MARCH 1993

Image 246

Toshiba DK 16, DK8 manual Remote Administration and Maintenance Procedures Section

Contents

Copyright Toshiba America Information SYSTEMS, INC Serial NO. DK8 & DK16Page INSTALLATION-INTRODUCTION Toshiba System PracticesDigital KEY Telephone Systems INSTALLATION-INTRODUCTION -016-201 November Section March Table of Contents ParagraphSubject Organization INSTALLATION-INTRODUCTIONPurpose Reference Documentation INSTALLATION-INTRODUCTION INSTALLATION-INTRODUCTION INSTALLATION-INTRODUCTION Use of Notes, Important Notes, Cautions, and Warnings Page Chapter TWO Site Requirements INSTALLATION-SITE Requirements DK8 Base KEY Service Unit and Hpfb Minimum ClearanceDK16 Combined Base and Expansion KEY Service Unit Site Considerations Input Power RequirementsGeneral Clearance and Location Requirements Grounding Requirements Electrical/Environmental Requirements and CharacteristicsThird Wire Ground Test DK16 Base and Expansion Unit Clearance Summary of ELECTRICAL/ENVIRONMENTAL Characteristics KSU Grounding DiagramGeneral Alternate or Additional Ground Toshiba System Practices Digital KEY Telephone SystemsPage Worksheets Title INSTALLATION-CONFIGURATION -816-203 March Introduction System Capacity DK8 CO LINE/STATION Configuration Guide DK8 KEY Service Unit Components Supports Connector Type Standard Optional DK16 Base KEY Service Unit Components DTMF/ABR Station Considerations Telephone Circuit Port TypesDigital Telephone Circuit Connections Expansion Unit Interface Options PIOU/PIOUS Interface Option DK16 onlyStrata DK8 Station Apparatus Overview Piou Pious Strata DK16 Station Apparatus Overview Capacity Unit Combined Capacity Maximum of two Qcdu PCBs may be installed in the Strata DK8 Standard Telephone Circuit Options Telephone Upgrades Configuration Examples Configuration Worksheets Strata DK16 Example 1 BankStrata DK16 Example 2 Office/Ware- house Device Quantity Ports/Per Ports Used DK8 Worksheet 1, Station and CO Line TotalsDigital Ports Circuits Standard Ports Circuits KSU Interfaces built-in KSU Optional Unit Station and Line PCBs DK8 Worksheet 3, Peripherals and Upgrades Base Unit Peripherals Miscellaneous Peripherals Hesb Amplifier/Speaker Total DDCB/MDFB Door Phone Total DDCBs Total MDFBs DK16 Worksheet 1, Station and CO Line Totals Electronic Ports Circuits Base Unit Interfaces/PCBs Expansion Unit Station and line PCBs DK16 Worksheet 3, Peripherals and Upgrades Expansion Unit Peripheral PCB Eocu Yes or No HVSU2 or Combined HVSU/HVSI TotalMiscellaneous Peripherals Dpft Yes or No Mdfb Door Phone Total Total Power Used DK16 Worksheet 4, System Power CheckEquipment Type Power Used Ports Used Quantity Power Criteria Power Supplied Total Power UsedPage Chapter Four DK8 KSU and PCB Installation Page INSTALLATION-DK8 KSU & PCB Part 10.40 Qcnu Programming Overview Table of ContentsSubject Option Interface Unit Qsmu DK8 KEY Service Unit Wall Mount Method Part I. KSU Installation GeneralKEY Service Unit Mounting Mounting Surface Considerations DK8 Dimensions and Screw Locations DK8 Side View Dimension and PLUG/JACK Locations INSTALLATION-DK8 KSU & PCB -816-204 MarchLeft Side View Right Side View Section March Mounting the Key Service Unit Installing the Reserve Power Battery and Charger Hpfb Figure Power Supply Removal Figure Power Supply Removal ReplacementDK8 Power Failure Emergency Transfer Option Power Supply Replacement Figure Left Side View DK8 Cabling Diagram Right Side View AC Power Cord DK8 Base Unit Jacks and Connectors Section March Part II. Printed Circuit Board Installation General PCB Installation ConsiderationsCO LINE/DIGITAL Telephone Interface Unit Qcdu DK8 Printed Circuit Board Installation Qcdu Configuration Qcdu Installation Procedure Qcdu Wiring Modular Jack Cover Removal and Storage Standard Telephone Interface Unit Qstu Dtmf RECEIVER/ABR Tone Detector Unit Qrcu Qsts Factory Installed Qstu Qrcu ConfigurationQrcu Installation Procedure Qsts Qrcu Interface Connectors Conference Circuits Qcnu Qcnu Interface Connectors Option Interface Unit QsmuRight BUILT-IN CO LINE, Digital TELE- PHONE, and Other Circuits Page Chapter Five DK16 KSU and PCB Installation INSTALLATION-INTRODUCTION -816-205 March INSTALLATION-DK16 KSU & PCB DK16 KSU Installation General DK KEY Service Unit Mounting STANDARD/ELECTRONIC Telephone Interface Unit Pesu Kcou Removal and ReplacementDK16 Power Failure Emergency Transfer Option CO Line Unit Pcou Table List Subject Iii Important Initial Installation Notes Mounting the Base Key Service Unit Drill holes on these marks DK16 Base KEY Service Unit Exterior DK16 Base KEY Service Unit Wall Mounting MethodsMethod DK16 Base KEY Service Unit Interior INSTALLATION-DK16 KSU & PCB -816-205 March Mounting the Expansion Key Service Unit DK16 Base KEY Service Unit Wiring Connections Connecting the DK16 Expansion Unit to the DK16 Base Unit Mounting the DK16 Expansion Unit DK16 Expansion Unit Interior DK16 Expansion Unit Wiring Connections Reserve Power/Power Failure Options Important Note Power Supply Removal Power Supply Replacement Power Supply KPSU16 INSTALLATION-DK 16 KSU & PCB Part II. DK16 Printed Circuit Board Installation GeneralDK16 PCB Installation Considerations 10 DK16 Base Unit PCBs Kstu Configuration Kstu Options and ConnectorsPCB Installation/Power Supply Consider- ations Kstu Installation Procedure Digital Telephone Interface Unit Pdku Kstu WiringKstu Controls and Interface Connectors Type of Component Description Pdku Hardware Options Hardware ConfigurationPdku Interface Connection Internal option Electronic Telephone Interface Unit Peku Peku Controls and Interface Connectors Peku Controls and Interface Connectors Peku Installation ProcedureCONTROL/INDICATOR Standard Telephone Interface Unit Pstu OFF-HOOK Call Announce Unit Eocu Interface ConnectorsPeku Wiring Peku Programming Overview INSTALLATION-DK 16 KSU & PCB -816-205 March Pstu Installation Procedure Pstu Wiring STANDARD/ELECTRONIC TELE- Phone Interface Unit PesuPstu Programming Overview Pesu PCB Option Location and Identification Pesu Controls and Interface Connectors Connector Figure CO Line Unit Pcou Section March Program Pcou CONTROLS, INDICATORS, and Interface Connectors Programs 50 ~ Program 42-0Programs 45 ~ Programs 81 ~ Piou CONTROLS, INDICATORS, and Interface Connectors Option Interface Unit Piou and Pious Piou Controls and Interface Connectors SW2 INSTALLATION-DK 16 KSU & PCB Section Pious Pious Controls and Interface Connectors CO LINE/DIGITAL Telephone Interface Unit Kcdu Remote Maintenance Modem Unit Imdu Iinterface Connectors Kcdu INDICATORS, OPTIONS, and Connectors 14.20 K4RCU Installation Procedure Kcdu CONTROLS, INDICATORS, and Connectors14.10 K4RCU Configuration Dtmf RECEIVER/ABR Tone Detector Unit K4RCU K4RCU PCB Section March 14.30 K4RCU WiringBUILT-IN CO Line and Digital Telephone Circuits 14.40 K4RCU Programming Overview Kcou PCB Kcou Removal and ReplacementSection March Kcou Replacement Krcu 17 DK16 Power Failure Emergency Transfer Option DK16 Base Unit Power Failure Transfer PFT Circuit Diagram17.11 DK16 Power Failure Emergency Trans- fer Test Chapter SIX Station Apparatus Installation INSTALLATION-STATION Apparatus Section Digital Telephone Upgrades INSTALLATION-STATION ApparatusTelephone Installation Installation Figure List Title Telephone Installation OverviewPurpose See -816-208for secondary pro- tector information Removing the Telephone Base Handset HangerWall Mounting Base Rotation Digital Telephone Upgrades Simultaneous Voice and Data Upgrade PDIU-DI2 and PDIU-DIPrograms 20 PDIU-DI2 Installation Into 2000-SERIES Digital Telephone PDIU-DI Installation Into 1000-SERIES Digital TelephonePDIU-DI PCB Dvsu Installation for Digital Telephones Section March Off-hook Call Announce Upgrade Dvsu DKT2010-H Strap and Connector Locations Strap and Connector LocationsSeries Digital Telephone Strap and Connection Locations Hheu Installation for Digital Telephone HESC-65A Cabling Bell-even if a headset is also installed on the Hheu External Power Straps HVSU2 Installation for Electronic Telephones 90 DKT2000 Add-On-Module Installation HVSI/HVSU Installation for Electronic Telephones Electronic Telephone PCB Connections Hheu Installation for Electronic Telephones Direct Station Selection CONSOLE/SYSTEM Connection Microphone/Speaker Threshold Speak- erphones only Door PHONE/LOCK Control Unit and Door Phone Installation Ddss Programming OverviewHdss Programming Overview Door Phone Ddcb Installation Ddcb and Mdfb Cabling Door Phone Mdfb Installation ADD-ON Module InstallationDoor Phone/Lock Programming Consid- erations Night Transfer All Call Chapter Seven Peripheral Installation Page PRINTER/CALL Accounting Device Options External Speaker Unit Hesb OptionsExternal page Options Voice Mail Options INSTALLATION-PERIPHERALS MUSIC-ON-HOLD/BACKGROUND Music Options MOH Source SpecificationsSection March Relay Contact Specifications 10 DK8 and DK16 Music-on-Hold MOH Option DK8 KSU or DK16 Base KEY Service Unit Twisted Pair VR1 Background Music BGM Options Relay Control Options DK8 and DK16 Music Source Configuration a DK8 and DK16 Music Source Configuration B DK16 Music Source Configuration C Current 10 DK8 KSU and DK16 Base Unit RelayVoltage 20 DK16 Expansion Unit Piou and Pious Relays DK16 Piou Relay Control Functional Wiring Diagram Ddcb Installation DK16 Pious Relay Control Functional Wiring Diagram Door Lock Assignments Guide See Figure See Program 77-1, LED 07 Ddcb to DK8 KSU Wiring Chart Port no DK8 Amphenol KSU Jack DK8 and DK16 Door Lock Control Option Ddcb External Speaker Unit Hesb Options System Hardware Requirements INSTALLATION-PERIPHERALS See Section DK16 HESB/ELECTRONIC Telephone with Loud Ringing Bell Wiring INSTALLATION-PERIPHERALS INSTALLATION-PERIPHERALS DK8 and DK16 HESB/AMPLIFIED Speaker Wiring DK8 and DK16 HESB/TALKBACK Amplified Speaker Wiring Power Converter ONE Wall External page OptionsHesb Wall Mounting Mounting DK8 and DK16 page and Separate BGM Using Same Amplifier Must Turned Off LED on LED OFF DK16 Piou ZONE, PAGE/BGM/NIGHT Ring Separate AmplifiersProgram Zone Button/LED DK16 Paging with Multiple Amplifiers INSTALLATION-PERIPHERALS DK16 Night Ringing Over ALL External page Zones Printout B Smdr Printout ExamplesPrintout a Printout C DK8 and DK16 Smdr Printout Examples Smdr Programming Considerations Disconnect TimerSmdr Hardware Requirements Smdr Printer/Call Accounting Device In- stallation Basic Connection Device PIOU/PIOUS Smdr Port Program 97 Data Dump Example CO Line Station Port Numbers Program Number DK8 and DK16 Voice MAIL/AUTO Attendant Block Diagram K4RCU or Qrcu allows VM Dtmf dialing INSTALLATION-PERIPHERALS DK16 Alarm Sensor Installation DK16 Alarm Sensor Block Diagram PIOU/PIOUS DK16 Night Ringing Over External Zone Data Interface Unit Installation Important Notes DIP Switch Options Important Note PDIU-DS to Modem Installation Important Note Disassembling the PDIU-DS Modem Setup RecommendationsProgram 22/33 Assembling the PDIU-DS DK8 or DK16 Data Installation Example Block Diagram Toshiba Laptop or IBM AT-TYPE Personal Computer DTE PDIU-DI Functions Like a DCE DB25 PIN Designations Name PIN # DCD DTR DSR RTS CTS Rear view of modem DB25 connector Connection Example Type RJ45 to DB25 Female Adapter Type RJ45 to DB9 Female AdapterType RJ45 to DB25 Male Adapter RJ45 Cross Pinning CTS PDIU-DS Front ViewPDIU-DS Rear View DSR DCD Function Initial Switch DK8 and DK16 PDIU-DI/PDIU-DS SW1 DIP Switch InformationDIP Switch PDIU-DI Digital Telephone Base DK8 and DK16 PDIU-DS DISASSEMBLY/ASSEMBLY Diagram Bottom Panel Laptop PC DK8 and DK16 PC to PC Test Call Using AT CommandsPC-to-PC Test Call Using AT Commands see Figure DKT/PDIU-DI Strata DK8 or DK16 MDF Digital DK8 and DK16 PC to Printer Test Call Using Manual Dialing PC to Printer Test Call Using Manual Dialing see FigureStrata DK8 or DK16 MDF Digital Public InternalStrata DK8 or DK16 Qstu or Kstu Line Telephone Line MDF Internal Modem Laptop PC MDFExternal Modem Laptop Data Release button, PC Auto Dial Voice Call Test see Figure Standard Telephone 11 DK16 TWO-CO Line External Amplified ConferenceDK8 and DK16 PC Auto Dial Voice Call Test Laptop PC MDF DKT/PDIU-DI Strata DK8 or DK16 Digital All Amplifier Equipment is customer Or dealer Amplifier Requirements Following steps see Figures 7-39 Chapter Eight Wiring Diagrams Page DK16 MDF WIRING/BASE Unit P5 Amphenol Station and Relay INSTALLATION-WIRING DiagramsDK8 MDF Wiring to KSU Amphenol Station and Relay DK16 MDF Wiring for Digital Telephones Dkts and Digital Table List Title CO Line Wiring Diagrams Wiring DiagramsStation Wiring Diagrams Piou and Pious Wiring Diagrams Station Loop Requirements Network Requirements Digital TELEPHONE/DIU/DDSS CONSOLE/ADM/LOOP Limits Digital or Electronic Telephone Mdfb Secondary Protector DiagramINSTALLATION-WIRING Diagrams -816-208 March CO Line INSTALLATION-WIRING Diagrams DK8 MDF Wiring to KSU Amphenol Station and Relay Connections DK8 MDF Wiring to CO Lines KSU and Qcdu INSTALLATION-WIRING Diagrams Section DK8/DK16 MDF Wiring Ddcb and Door Lock Control DK8 QSTU/DK16 Kstu STATION/MDF Cross Connect Record DK8 and DK16 CO Line RecordMDF Pair CO Line Base Unit Numbers KCDU/PCOU RJ11C/RJ14C DK8 Qsmu TTY/SMDR Wiring Types of modular adaptors Voltage levels DK16 MDF WIRING/CO Lines to Base Unit INSTALLATION-WIRING Diagrams DIU MDF Block no Slot no DK16 MDF WIRING/ELECTRONIC Telephone to Peku Circuit OCA T1 OT OCA R1 or For electronic telephone DK16 Peku Background Music Connection Only not at Peku DK16 Peku STATION/MDF Cross Connect Record DK16 MDF WIRING/STANDARD TELEPHONE, Voice Mail to Pstu W1, ring voltage option = 130V P-P = 190V P-P DK16 Pstu STATION/MDF Cross Connect Record DK16 Pesu Circuit Card Wiring Diagram To Tip/Ring DK16 Pesu STATION/MDF Cross Connect Record DK16 MDF WIRING/CO Lines to Pcou DK16 MDF WIRING/CO Lines and Digital Telephones to Kcdu CO Line Cabling DK16 MDF WIRING/PIOU Peripherals 25-PAIR P5 Amphenol DK16 PIOUS/TTY and Smdr Wiring Even Parity DK16 Pious PAGE/RELAY/ALARM Connections Pious DK16 Piou SMDR/TTY Options and Wiring DK16 MDF WIRING/AMPLIFIED TWO-CO Line Conference System Programs DK16 External Power for Digital Telephone Connection AC/DC External Power Source Specifications Fault Finding Procedures Page Chart no Voice MAIL/EXTERNAL Auto Attendant Strata DK Fault FindingChart no Chart no Station Message Detail RecordingPage Fault Clearing Procedures Fault ClassificationFlowcharts Flowchart Symbols Defective Apparatus Returns Fault Identification and Elimination ProceduresDK8 Hardware Fault Isolation Do not Fault Finding -816-500 March QPSU8 DC Voltage TestKPSU16 DC Voltage Test DK16 Hardware Fault Isolation Station Cable Continuity Check Fault Isolation Flow Charts Table B Electronic Telephone Cables Table D Chart no Fault Classification Start Chart no Catastrophic Faults Start Chart no Station Dial Tone Faults KCDU, Pdku PEKU, Pesu Chart no CO Line Dial Tone Faults Start Chart NO.5 DSS Console Faults DK16 only Hdss Chart NO.6 Voice MAIL/EXTERNAL Auto Attendant VM/AA Faults Qrcu Chart NO.7 Station Message Detail Recording Smdr Faults Chart NO.8 Remote Maintenance Faults Remote Administration Maintenance Procedures Remote Administration and Maintenance Procedures Section Remote Administration & Maintenance Procedures Using Remote Administration and MaintenanceTable List Paragraph Subject RM-C RM-J Program 92 Call Forward Backup RAM Initialization RM-KRM-Q Type 1 Program Procedure Example Programs 10-1, 10-2 RM-D RM-AO RM-BT General Station Access and Button Activation RM-BURM-AN Program 44 a or B Toll Restriction Traveling Class RM-AP Index Message Record SheetMessage Record Sheet Using Remote Administration and Maintenance Section FlowchartRemote Administration and Maintenance Procedures General Description Hardware Requirements DK8 or DK16 DK8 or DK16 Remote Maintenance Using Imdu Modem DK16 only DK16 TERMINAL/MODEM Installation 20 DK8 and DK16 Local Maintenance Terminal Installation Remote Maintenance Option Installation 50 DK16 Imdu On-site Testing Programming Requirements Local Terminal OperationRemote Terminal Operation Set-up Remote Operation Selecting a Mode Mode SelectionProgram Mode Table RM-C-PROGRAMMING Prompts Data Dump Mode Data Dump Printout Example Test ModeCO Line Testing Sample Printout of System Messages Remote Called Station Message Mode Test Mode Function DiagramLCD Message Mode Remote Calling Station Message Mode Discontinue Operation Speed Dial ModeMode Exit Equipment Compatibility To Initialize All Programs Enter 0 0 * 9 Enter the Program ModeEnter Program Number Exit Program Step Action DISPLAY/PRINTOUT Table RM-F System Speed DIAL, Speed Dial Memo Initialization Table RM-G LCD Character Message Memory Initialization Table RM-H Timed Reminders Initialization Step Action DISPLAY/PRINTOUT Digital Telephone Volume Level Initialization Table RM-I Call Forward Backup RAM Initialization Table RM-J Enter the PCB Code Number Table RM-K Program Slot AssignmentsEnter the Slot Number To Exit Program/Store Data To Check Software Version To Change Level 1 Security CodeTo Change Level 2 Security Code Table RM-M Program Logical Port Display Table RM-N Program Physical Port Display Table RM-P Program Flexible Access Code Numbering Enter Access Code number that you wish to change 0 ~Change the number if required one or two digits Table RM-Q Type 1 Program Procedure Example Enter Port Number Or Port Range Table RM-R Type 2 Program Procedure ExamplePrograms 20, 30, 31, 35, 40, 41, 43, 79, 81 ~ Enter the Desired Button/LED Number Example Port 00, enter 0 0 CR Table RM-S Program System Assignments Basic TimingTable RM-T Program Defining the Message Center Press # # CR P1 19 ## Table RM-V Program Modem PoolingP19 P21 P22 03# NN Table RM-W Program Data Station Hunting Data Call onlyP22 P28 P29 Remote Administration and Maintenance ProceduresEnter New 2- or 3-digit Feature Code Enter Console Number and Buttonstrip Group Number Table RM-Z Program Automatic Preference Table RM-AA Program Station HuntingEnter the Program Number Table RM-AC Program Fixed Call Forward P37 01# Table RM-AD Program Ring Transfer CAMP-ON Recall TimeP37 P37 01# 064 P38 00# Action DISPLAY/PRINTOUTP38 P38 00# 31 P39 00# Table RM-AF Program Flexible Button AssignmentP39 P39 00# 01 Table RM-AG Program 42-1 ~ Table RM-AH Program Smdr OUTPUT/ACCOUNT Code Digit Length Step Action DISPLAY/PRINTOUT Table RM-AI Program Verifiable Account Code Entry P69P69 Nnnnnn P70 P70 002 YZ P78 P78 13 01 N P80 P80 01#P80 01# 1 Table RM-AM Program CO Line Identification P93Enter Action Code Enter the number Table RM-AO Program Toll Restriction Dial PlanEnter Program Number 44 Do not enter a or B Example Code 2, enter To Exit Program/Store Data P45 01 N Y Table RM-AQP45 01 N P45 Nnnnn Table RM-AR Toll Restriction Override CodeTable RM-AS Table RM-AT Program 46-6 ~ Table RM-AU Toll Restriction Class Parameters To Display Exception Office Codes in Table To Add Exception Office Codes to TableTo Delete Exception Office Codes from Table To Exit Program/Store Data # # CR Table RM-AW Program Station Toll Restriction Classification Table RM-AX Program LCR ParametersTo store data, press CR To exit this program, press # # CR Table RM-AZ LCR Special Codes Table RM-BA Program LCR LDI Plan Number Table RM-BB Program LCR Local Call Plan NumberExit Program/Store Data Table RM-BD Program LCR Area Codes P51212 Display Office Codes Define Route Plan NumberDefine Area Code Number To Add 2 or Delete 3 Office Codes Enter Code Number Table RM-BF Program LCR Schedule AssignmentDefine Schedule Number Priority Class Assignment Enter Route Plan Number Table RM-BG Program LCR Route DefinitionP54 Enter Route Definition Number Enter Code P55Enter Modified Digits Table Number P55 10 05 Table RM-BI Program LCR Modified DIGITS-ADD 3 4 P3 Table RM-BJ Program LCR Modified DIGITS-END Table RM-BK Program LCR Station Group Assignment Table RM-BL Program Data Dump Table RM-BN LCD Messaging Data Dump To Exit the Dump Mode Enter Q U I T CRTable RM-BM Speed Dialing Data Dump To Output Speed Dialing Data To Add Or Review a Calling Station Message Enter the Message ModeTo Exit the Message Mode To Change Previous Message To Add a Message M97M97 XXX p To Set the Message on the DKT/EKT LCD To Add Or Review a Called Station Message To Change the Message M+To Set Message To Change or Add a New Called Station Message To Add the New Message MTo Set the Message Table RM-BS STATION/CO Line Status Check To Set Up a CO-to-CO Connection Table RM-BU CO Line TestTo Verify Station/CO Line Status TK00 K01 651YYMMDD# Table RM-BV System DATE/DAY/TIME Setting ProcedureTo Set Date TTK00 K01 652HHMMSS# Table RM-BW Speed Dial Mode CHANGE/REVIEW Remote Maintenance Procedures Index MESG.#