Toshiba DK8, DK 16 manual Chart NO.7 Station Message Detail Recording Smdr Faults

FAULT FINDING

SECTION 100-816-500

MARCH 1993

CHART NO.7

STATION MESSAGE DETAIL RECORDING (SMDR) FAULTS

Read the SMDR

installation

instructions in paragraph 7 of Section 100-816-207 before proceeding with this chart.

No other faults are	NO
classified. Call your
technical support
group for assistance.

Call your technical	NO
support group.

START

This chart assumes

the SMDR device

has no faults.

No

SMDR data or

garbled data is YES detected at the QSMU,

PIOU/PIOUS SMDR

port.

NO

7-1

SMDR

data records are

sent correctly but not when the customer requires.

YES

7-2

Set SMDR options in Program 60: Threshold time, long distance calls only, etc.

7-3

Is the

fault

cleared?

YES

7-4

On DK8 only, verify that the QSMU is installed and programmed for SMDR: Prog. 10-3, LED 04 is off for SMDR. (QSMU is 1200 bps only)

On DK16 only, Verify that the PIOU/PIOUS baud rate switch (SW1) is in the correct position (300 bps or 1200 bps) to match the SMDR device baud rate.

(Refer to PIOU/PIOUS installation instructions in Section 100-816-205.)

Change as required.

7-5
Is the	YES
fault
cleared?

NO

Verify that the SMDR device communication parameters are set for: 8-data bits, no-parity, 1-stop bit.

1200 bps on KD8,

300 or 1200 bps on DK16

Change as required.

7-6
Is the	YES
fault

END

END

7-8
Is the	YES
fault	END
cleared?

NO

Change the QSMU,

PIOU or PIOUS PCB.

7-9
Is the	YES
fault	END
cleared?
NO
Call your technical
support group.

END

•On DK16, the SMDR port is the bottom modular jack (TTY is on top) of PIOU/PIOUS.

•On DK8 & DK16, the modular cord connecting to the SMDR port must be 6-wires.

cleared?

NO 7-7

Check that the SMDR device is wired correctly to the QSMU, PIOU/PIOUS SMDR port. (Refer to PIOU or PIOUS wiring in Section 100-816-208.)

Fix as required.

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