■Error code A2
Document Jam
Clear the scanner jam, then press the Stop Key.
During scanning, 90 cm or longer of a document is detected
User Check
• Check if the document is jammed in the ADF. If it is jammed, remove it.
Step | Cause | Remedy | |
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1 | Document rear actuator catching | Correct catching of the document rear | |
on some position. | actuator. | ||
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2 | Document rear sensor failure | Replace the document rear sensor. | |
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3 | Main PCB failure | Replace the main PCB ASSY. | |
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■Error code A3
Document Jam
Clear the scanner jam, then press the Stop Key.
Document rear sensor is not turned on when feeding the document
User Check
• Check if the document is jammed in the ADF. If it is jammed, remove it.
Step | Cause | Remedy | |
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1 | Document rear actuator catching | Correct catching of the document rear | |
on some position. | actuator. | ||
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2 | Document rear sensor failure. | Replace the document rear sensor. | |
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3 | Main PCB failure | Replace the main PCB ASSY. | |
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■Error code A4
ADF Cover is Open
ADF cover opened (Not applicable)
Confidential |