Error code A2

Document Jam

Clear the scanner jam, then press the Stop Key.

During scanning, 90 cm or longer of a document is detected

User Check

• Check if the document is jammed in the ADF. If it is jammed, remove it.

Step

Cause

Remedy

 

 

 

 

 

 

1

Document rear actuator catching

Correct catching of the document rear

on some position.

actuator.

 

 

 

 

2

Document rear sensor failure

Replace the document rear sensor.

 

 

 

3

Main PCB failure

Replace the main PCB ASSY.

 

 

 

Error code A3

Document Jam

Clear the scanner jam, then press the Stop Key.

Document rear sensor is not turned on when feeding the document

User Check

• Check if the document is jammed in the ADF. If it is jammed, remove it.

Step

Cause

Remedy

 

 

 

1

Document rear actuator catching

Correct catching of the document rear

on some position.

actuator.

 

 

 

 

2

Document rear sensor failure.

Replace the document rear sensor.

 

 

 

3

Main PCB failure

Replace the main PCB ASSY.

 

 

 

Error code A4

ADF Cover is Open

ADF cover opened (Not applicable)

3-29

Confidential