Error Message

Type of Error

Action

Refer

to

 

 

 

 

 

 

 

 

 

 

 

Cooling Down

The temperature of the

Make sure that you can hear the fan

 

Wait for a while

drum unit or toner cartridge

in the machine spinning and that the

 

 

is too hot. The machine will

exhaust outlet is not blocked by

 

 

pause its current print job

something.

 

 

and go into cooling down

If the fan is spinning, remove any

3-20

 

mode. During the cooling

obstacles that surround the exhaust

 

down mode, you will hear

outlet, and then leave the machine

 

 

the cooling fan running

turned on but do not use it for several

 

 

while the LCD shows

minutes.

 

 

Cooling Down, and Wait

 

 

 

for a while.

 

 

 

 

 

 

Cover is Open

The front cover is not

Close the front cover of the machine.

3-28

 

closed completely.

 

 

 

 

 

 

 

 

Cover is Open

The fuser cover is not

Close the fuser cover of the machine.

 

 

closed completely or paper

Make sure paper is not jammed

 

 

was jammed in the back of

inside the back of the machine, and

3-16

 

the machine when you

then close the fuser cover and press

 

 

turned on the power.

Start.

 

 

 

 

 

Disconnected

The other person or other

Try to send or receive again.

 

 

person’s fax machine

 

3-69

 

stopped the call.

 

 

 

 

 

 

Document Jam

The document was not

Remove the jammed paper from the

 

 

inserted or fed properly, or

ADF.

3-29

 

the document scanned

 

 

from the ADF was too

 

 

 

long.

 

 

 

 

 

 

DR Mode in Use

The machine is set to

Set Distinctive Ring to Off.

 

 

Distinctive Ring mode. You

 

 

 

cannot change the

 

-

 

Receive Mode from

 

 

 

Manual to another mode.

 

 

 

 

 

 

Drum Error

The corona wire on the

Clean the corona wire on the drum

 

 

drum unit needs to be

unit.

3-21

 

cleaned.

 

 

 

 

3-23

 

The drum unit has reached

Replace the drum unit.

 

 

 

the end of its life.

 

 

 

 

 

 

Duplex Disabled

The duplex tray is not

Remove the duplex tray and install it

3-16

 

installed properly.

again.

 

 

 

 

 

 

Fuser Error

The temperature of fuser

Do one of the following:

3-17

 

unit does not rise at a

Turn the power switch off, wait a few

3-19

 

specified temperature

seconds, and then turn it on again.

3-20

 

within specified time.

Leave the machine for 15 minutes

3-21

 

 

with the power on.

3-37

 

The fuser unit is too hot.

 

 

 

 

Init Unable XX

The machine has a

Perform processing with the error

-

 

mechanical problem.

code.

 

 

 

 

 

 

Jam Duplex

The paper is jammed in

Remove the jammed paper from the

3-16

 

the duplex tray.

duplex tray.

 

 

 

 

 

 

Jam Rear

The paper is jammed in

Remove the jammed paper from the

3-24

 

the back of the machine.

back of the machine.

 

 

 

 

 

 

Jam Inside

The paper is jammed

Remove the jammed paper from the

3-25

 

inside the machine.

inside of the machine.

 

 

 

 

 

 

3-6

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