6. SOFTWARE SETTING PROBLEMS
The machine may not print the data correctly if there are incorrect software settings.
<User Check>
-Check that the parallel cable, USB cable and the network cable is not damaged or broken.
-Check that the correct machine is selected if you have an interface switching device.
-Check the descriptions on the software setting in the user’s guide.
-Try resetting the factory settings. (Refer to Users guide.)
Step | Cause | Check | Result | Remedy | |
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| Failure inside the | Does the machine print |
| Identify the error type, and | |
| machine | “Printer Settings” ? |
| then refer to the specified | |
1 |
| No | section of this chapter. | ||
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| Machine | For Macintosh, has the |
| Verify the product | |
| connection | product ID been |
| ID.Product ID: |
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| verified? |
| DCP8080DN | 0218h |
2 |
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| No | DCP8085DN | 021Fh |
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| MFC8480DN | 0217h |
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| MFC8880DN | 0216h |
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| MFC8890DW 0215h | |
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| USB host relay | Is the problem solved |
| Replace the USB host | |
3 | PCB failure | after replacing the USB | Yes | relay PCB ASSY. | |
| host relay PCB ASSY? |
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| Main PCB failure | Is the problem solved |
| Replace the main PCB | |
4 |
| after replacing the main | Yes | ASSY. |
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| PCB ASSY? |
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Confidential |