■Pickup function of paper tray does not work.
Step | Cause | Remedy | |
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1 | Link lever not operating smoothly or | Make sure correct movemet of the link | |
catching. | lever. | ||
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2 | Pickup roller holder ASSY not | Make sure correct movement of the | |
operating smoothly or catching. | pickup roller holder ASSY. | ||
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3 | Link lever damaged | Replace the link lever. | |
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4 | Roller holder ASSY failure | Replace the roller holder ASSY. | |
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5 | Paper feed/belt cleaner motor failure | Replace the paper feed/belt cleaner | |
| motor. | ||
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■The new toner is not detected.
Step | Cause | Remedy | |
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1 | New toner actuator not operating | Make sure correct movement of the new | |
smoothly or catching. | toner actuator of the appropriate color. | ||
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2 | New toner actuator damaged | Replace the drum unit. | |
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3 | Main PCB failure | Replace the main PCB ASSY. | |
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4 | Toner sensor PCB (TE/NEW) failure | Replace the toner sensor PCB ASSY (TE/ | |
| NEW) of the appropriate color. | ||
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■Printing from Macintosh applications fails.
<User Check>
-Check that the printer driver which, is supplied with the product, is installed in Library/ Printers, and that the print queue is created.
-Check the connecting end on the printer browser. It must be matched with the connecting end which is actually connected.
Step | Possible cause | Check | Result | Remedy |
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| Failure inside the | Does the machine print |
| Identify the error type, and |
| machine | test pattern? |
| then refer to the specified |
|
| (Check it following the | No | section of this chapter. |
1 |
| procedure described in |
| |
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| Breakage of | Does the machine make |
| Replace the main PCB |
2 | main PCB | a print using a correct | No | ASSY. |
|
| PC and a USB cable? |
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■USB direct printing does not work.
Step | Cause | Remedy |
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1 | USB host PCB failure | Replace the USB host PCB. |
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2 | Main PCB failure | Replace the main PCB ASSY. |
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Confidential |