2. DISTINGUISH ERROR CAUSE

2.1ERROR INDICATION

To help the user or the service personnel promptly locate the cause of a problem (if any), the facsimile equipment incorporates the self-diagnostic functions which display error messages for equipment errors and communications errors.

For the communications errors, the equipment also prints out the transmission verification report and the communications list.

2.1.1 Error messages appearing on the LCD

Error Message

Type of Error

Action

Refer

to

 

 

 

 

 

 

 

Access Error

The device is removed

Press Stop/Exit. Reinsert the device

 

 

from the USB direct

and try to print with Direct Print.

-

 

interface while the data is

 

 

 

 

 

processing.

 

 

 

 

 

 

Cartridge Error

The toner cartridge is not

Pull out the drum unit, take out the

 

 

installed properly.

toner cartridge that is indicated on

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the LCD, and put it back into the

 

 

 

 

 

drum unit again.

 

 

 

 

 

Replace Parts

The drum unit is the end of

Replace the drum unit.

 

Drum

its life.

 

 

 

 

 

3-14

 

The drum unit counter was

1) Open the front cover, and then

 

not reset when a new drum

press Clear/Back.

 

 

was installed.

2) Press 1 to reset.

 

 

 

 

 

Replace Parts

It is time to replace the

Replace the fuser unit.

3-15

Fuser Unit

fuser unit.

 

 

 

 

 

 

 

Replace Parts

It is time to replace the

Replace the laser unit.

3-15

Laser Unit

laser unit.

 

 

 

 

 

 

 

Replace Parts

It is time to replace the

Replace the PF Kit MP.

 

PF Kit MP

paper feeding kit for the

 

3-14

 

MP tray.

 

 

 

 

 

 

Replace Parts

It is time to replace the

Replace the PF Kit 1.

 

PF Kit 1

paper feeding kit for Tray

 

3-15

 

1.

 

 

 

 

 

 

Replace Parts

It is time to replace the

Replace the PF Kit 2.

 

PF Kit 2

paper feeding kit for Tray

 

3-15

 

2.

 

 

 

 

 

 

Comm.Error

Poor telephone line quality

Send the fax again or connect the

 

 

caused a communication

machine to another telephone line.

3-62

 

error.

 

 

 

 

 

 

Connection Fail

You tried to poll a fax

Send the fax again.

 

 

machine that is not in

 

-

 

Polled Waiting mode.

 

 

 

 

 

 

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Confidential