10. TROUBLESHOOTING OF FAX FUNCTIONS

FAX can't send it.

<User Check>

- Verify that the telephone cord is securely inserted into the right socket.

Step

Possible cause

Check

Result

Remedy

 

 

 

 

 

 

 

 

 

 

 

Dialing mode

Does a dialing signal

 

Check the dialing mode

 

Setting

(PB or DP) come out

 

setting at customer's

1

 

normally in each mode?

Yes

again.

 

(Use telephone line

Check the telephone line

 

 

 

 

 

emulator.)

 

cord between machine and

 

 

 

 

socket.

 

 

 

 

 

 

Connection

Are the main PCB and

 

Reconnect the connector

2

between main

NCU PCB connected

No

properly.

PCB and NCU

properly?

 

 

 

 

 

PCB

 

 

 

 

 

 

 

 

 

Harness

Is the harness

 

Replace the harness with a

3

between main

damaged?

Yes

normal one.

PCB and NCU

 

 

 

 

 

 

 

PCB

 

 

 

 

 

 

 

 

 

Connection

Are the main PCB and

 

Reconnect the connector

4

between main

control panel PCB

No

properly.

PCB and control

connected properly?

 

 

 

 

 

panel PCB

 

 

 

 

 

 

 

 

 

Harness

Is the harness

 

Replace the harness with a

5

between main

damaged?

Yes

normal one.

PCB and control

 

 

 

 

 

 

 

panel PCB

 

 

 

 

 

 

 

 

6

Contact of rubber

Does the rubber key

No

Replace the rubber Key.

key

work correctly?

 

 

 

 

 

 

 

 

 

 

NCU PCB

Is the problem solved

 

Replace the NCU PCB

7

 

after replacing the NCU

Yes

ASSY.

 

 

PCB ASSY?

 

 

 

 

 

 

 

 

Control panel

Is the problem solved

 

Replace the control panel

8

PCB

after replacing the

Yes

PCB.

 

 

control panel PCB?

 

 

 

 

 

 

 

 

Main PCB

Is the problem solved

 

Replace the main PCB

9

 

after replacing the main

Yes

ASSY.

 

 

PCB ASSY?

 

 

 

 

 

 

 

3-69

Confidential