■Error code C9
DIMM Error
Make sure that the DIMM is inserted correctly.
The failed DIMM is installed, or the DIMM is not installed correctly.
User Check
• Install the DIMM correctly.
Step | Cause | Remedy |
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1 | Main PCB failure | Replace the main PCB ASSY. |
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■Error code CA
Unusable Device
Remove the Device. Turn the power off and back on again.
Host excess current to USB device
User Check
•Remove the USB device from the USB direct interface and turn the power off. Turn it on again after a while.
•Replace the USB device with another one.
Step | Cause | Remedy | |
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1 | Harness connection failure of USB | Check the harness connection of the USB | |
host relay PCB ASSY | host relay PCB ASSY and reconnect it. | ||
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2 | USB host relay PCB failure | Replace the USB host relay PCB ASSY. | |
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3 | Main PCB failure | Replace the main PCB ASSY. | |
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■Error code CD
No Toner
Open the Front Cover, then install the Toner Cartridge.
Excess current to USB device
User Check
• Check if the drum unit is installed into the machine.
Step | Cause | Remedy | |
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1 | Dirt on electrodes on drum unit | Clean both electrodes. | |
and machine body | |||
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2 | HVPS PCB unit failure | Replace the HVPS PCB unit. | |
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3 | Main PCB failure | Replace the main PCB ASSY. | |
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Confidential |