Paper jam at the duplex scanning

<User Check>

-Use the A4 or Letter size.

-Use the document without warpage.

-Use the paper which is not so too thin. (thickness of paper)

Step

Cause

Check

Result

Remedy

 

 

 

 

 

 

 

 

 

 

1

Foreign object

Is there a foreign object

Yes

Remove the foreign

inside ADF

inside ADF?

object.

 

 

 

 

 

 

 

 

Switch back

Does the switch back

 

Re-assembly the switch

2

sensor actuator

sensor actuator move

No

back sensor actuator.

catching on some

smoothly?

 

 

 

 

 

position

 

 

 

 

 

 

 

 

3

Each flap catching

Does the each flap move

No

Re-assembly the flap.

on some position

smoothly?

 

 

 

 

 

 

 

 

 

 

Switch back

Does the switch back

 

Replace the switch back

 

sensor

sensor move smoothly?

 

sensor.

4

malfunction

(Check it following the

No

 

 

 

procedure described in

 

 

 

 

“Maintenance mode 32”)

 

 

 

 

 

 

 

5

Flap A failure

Does the flap A move

No

Replace the flap A.

 

smoothly? Is it damaged?

 

 

 

 

 

 

 

 

 

 

6

S/B solenoid

Does the S/B solenoid

No

Replace the S/B solenoid

ASSY failure

ASSY move smoothly?

ASSY.

 

 

 

 

 

 

 

7

SB roller failure

Does the SB roller move

No

Replace the SB roller.

 

smoothly? Is it damaged?

 

 

 

 

 

 

 

 

 

 

11.4 Wrinkles

<User Check>

-Check if the document is loaded into the ADF correctly.

-Check whether the document guide matches the document size.

-Check whether the document does not curl.

Step

Cause

Check

Result

Remedy

 

 

 

 

 

 

Feed roller

Is each feed roller

 

Re-assembly each feed

 

positioning section

attached correctly

 

roller to the correctly

1

failure

section?

Yes

section.

 

 

(Check the feed roller

 

 

 

 

position in Fig. 5-56)

 

 

 

 

 

 

 

3-76

Confidential