Completely blank

<User Check>

-Replace the drum unit with a new one.

-Replace the toner cartridge with a new one.

Step

Cause

Check

Result

Remedy

 

 

 

 

 

 

 

 

 

 

 

Developing bias

Are the electrodes on

 

Clean both electrodes.

1

voltage

the drum unit and

Yes

(Refer to Fig. 3-2, Fig. 3-3.)

conduction

machine body dirty?

 

 

 

 

 

failure

 

 

 

 

 

 

 

 

 

Scanner harness

Is the scanner harness

 

Reconnect the scanner

2

of the laser unit

of the laser unit

No

harness of the laser unit.

connection

connected securely?

 

 

 

 

 

failure

 

 

 

 

 

 

 

 

 

Laser unit failure

Is the problem solved

 

Replace the laser unit.

3

 

after replacing the laser

Yes

 

 

 

unit?

 

 

 

 

 

 

 

 

HVPS PCB

Is the problem solved

 

Replace the HVPS PCB

4

failure

after replacing the

Yes

ASSY.

 

 

HVPS PCB ASSY?

 

 

 

 

 

 

 

 

Main PCB failure

Is the problem solved

 

Replace the main PCB

5

 

after replacing the main

Yes

ASSY.

 

 

PCB ASSY?

 

 

 

 

 

 

 

Image distortion

Step

Cause

Check

Result

Remedy

 

 

 

 

 

 

 

 

 

 

 

Laser unit not

Is the laser unit

 

Assemble the laser unit

 

assembled

assembled into the

 

correctly and secure the

1

correctly

machine securely?

No

screw.

 

 

(Check if there is no

 

 

 

 

gap.)

 

 

 

 

 

 

 

 

Incorrect

Is the problem solved

 

Replace the laser unit.

 

radiation angle of

after replacing the laser

 

 

2

scanner diode of

unit?

Yes

 

laser unit.

 

 

 

 

 

 

 

Scanner motor

 

 

 

 

rotation failure

 

 

 

 

 

 

 

 

 

Main PCB failure

Is the problem solved

 

Replace the main PCB

3

 

after replacing the main

Yes

ASSY.

 

 

PCB ASSY?

 

 

 

 

 

 

 

3-49

Confidential