11.2 Double Feeding

<User Check>

-Check whether the document does not use the paper which is thinner than the specification.

Step

Cause

Check

Result

Remedy

 

 

 

 

 

 

 

 

 

 

 

Feed roller holder

Is the surface of the

 

Replace the feed roller

1

ASSY failure

separation roller worn

 

holder ASSY.

 

 

out?

 

 

 

 

 

 

 

 

Separation rubber

Is the surface of the

 

Replace the separation

2

is abrasion

separation rubber worn

Yes

rubber.

 

 

out?

 

 

 

 

 

 

 

11.3Paper Jam

Paper jam in the ADF cover

<User Check>

- Check if the document is jammed in the insertion part.

Step

Cause

Check

Result

Remedy

 

 

 

 

 

1

Foreign object

Is there a foreign object

Yes

Remove the foreign

around ADF cover

around the ADF cover?

object.

 

 

 

 

 

 

 

 

Document front

Does the document front

 

Re-assembly the

2

actuator 2

actuator 2 move

No

document front actuator

catching on some

smoothly?

2.

 

 

 

position

 

 

 

 

 

 

 

 

 

Document front

Does the document front

 

Replace the document

 

sensor 2

sensor 2 move smoothly?

 

front sensor 2.

3

malfunction

(Check it following the

No

 

 

 

procedure described in

 

 

 

 

“Maintenance mode 32”)

 

 

 

 

 

 

 

3-74

Confidential