11. DOCUMENT FEEDING PROBLEMS
Problems related to paper feeding are end user recoverable if following the User Check items. If the same problem occurs again, follow each procedure in the order of the number described in the Step column in the tables below.
11.1 No Feeding<User Check>
-Check if the document is inserted correctly to the depths.
-Check whether the document is 50 or less sheets.
-Check if the ADF cover is closed.
Step | Cause | Check | Result | Remedy | |
|
|
|
|
| |
|
|
|
|
| |
| Document front | Does the document front |
| ||
1 | actuator 1 | actuator 1 move | No | document front actuator | |
catching on some | smoothly? | 1. | |||
|
| ||||
| position |
|
|
| |
|
|
|
|
| |
| Document front | Is the harness of the |
| Reconnected the harness | |
2 | sensor 1 harness | document front sensor 1 | No | of the document front | |
| connection failure | connected securely? |
| sensor 1. | |
|
|
|
|
| |
| ADF motor | Is the harness of the ADF |
| Reconnected the harness | |
3 | harness | motor connected | No | of the ADF motor. | |
| connection failure | securely? |
|
| |
|
|
|
|
| |
| PF solenoid failure | Does the PF solenoid |
| Replace the PF solenoid. | |
4 |
| move smoothly? Is it | No |
| |
|
| damaged? |
|
| |
|
|
|
|
| |
| Document front | Does the document front |
| Replace the document | |
| sensor 1 | sensor 1 move smoothly? |
| front sensor 1. | |
5 | malfunction | (Check it following the | No |
| |
|
| procedure described in |
|
| |
|
|
|
| ||
|
|
|
|
| |
| Feed roller holder | Though the ADF motor |
| Replace the feed roller | |
6 | ASSY failure | rotates, does the supply | Yes | holder ASSY. | |
|
| roller rotate? |
|
| |
|
|
|
|
| |
| ADF relay PCB | Is the problem solved |
| Replace the ADF relay | |
7 | failure | after replacing the ADF | Yes | PCB. | |
|
| relay PCB? |
|
| |
|
|
|
|
| |
| Driver PCB failure | Is the problem solved |
| Replace the driver PCB. | |
8 |
| after replacing the driver | Yes |
| |
|
| PCB? |
|
| |
|
|
|
|
| |
| ADF motor failure | Is the problem solved |
| Replace the ADF motor. | |
9 |
| after replacing the ADF | Yes |
| |
|
| motor? |
|
| |
|
|
|
|
| |
| Main PCB failure | Is the problem solved |
| Replace the main PCB. | |
10 |
| after replacing the main | Yes |
| |
|
| PCB? |
|
| |
|
|
|
|
|
Confidential |