Error Message

Type of Error

Action

Refer

to

 

 

 

 

 

 

 

 

 

 

 

Jam MP Tray

The paper is jammed in

Remove the jammed paper from the

 

 

the MP tray of the

MP tray.

3-26

 

machine.

 

 

 

 

 

 

Jam Tray 1

The paper is jammed in

Remove the jammed paper from the

 

Jam Tray 2

the paper tray of the

tray 1 or 2.

3-26

 

machine.

 

 

 

 

 

 

No Paper

The machine is out of

Do one of the following:

 

 

paper or paper is not

Refill the paper in the paper tray or

3-28

 

properly loaded in the

MP tray.

 

 

 

paper tray.

Remove the paper and load it again.

 

 

 

 

 

No Response/

The number you dialed

Verify the number and try again.

3-69

Busy

does not answer or is busy.

 

3-70

 

 

 

 

No Toner

The toner cartridge or the

Re-install the toner cartridge or the

 

 

drum unit and toner

drum unit and toner cartridge

3-14

 

cartridge assembly is not

assembly.

 

 

 

installed properly.

 

 

 

 

 

 

No Tray

The paper tray is not

Close the paper tray properly.

3-24

 

completely closed.

 

 

 

 

 

 

 

 

Not Registered

You tried to access a One

Set up the One Touch or Speed Dial

 

 

Touch or Speed Dial

number.

3-70

 

number that is not

 

 

 

 

 

programmed.

 

 

 

 

 

 

Out of Memory

The machine’s memory is

Fax sending or copy operation in

 

 

full.

progress

 

 

 

Do one of the following:

 

 

 

Press Start to send or copy the

 

 

 

scanned pages.

 

 

 

Press Stop/Exit and wait until the

3-26

 

 

other operations in progress finish,

 

 

and then try again.

 

 

 

Clear the data from the memory.

 

 

 

Print operation in process

 

 

 

Do one of the following:

 

 

 

Reduce print resolution.

 

 

 

Clear the faxes from the memory.

 

 

 

 

 

Print Unable XX

The machine has a

Perform processing with the error

3-12

 

mechanical problem.

code.

3-13

 

 

 

3-18

 

 

 

3-19

 

 

 

3-20

 

 

 

3-21

 

 

 

3-36

 

 

 

3-37

 

 

 

3-38

 

 

 

 

Protected Device

The protect switch of the

Turn off the protect switch of the USB

 

 

USB Flash memory drive

Flash memory drive.

3-35

 

is on.

 

 

 

 

 

 

Rename the File

There is already a file on

Change the file name of the file on

 

 

the USB Flash memory

the USB Flash memory drive or the

 

 

drive with the same name

file you are trying to save.

-

 

as the file you are trying to

 

 

 

save.

 

 

 

 

 

 

3-7

Confidential