Speed dialing and One-touch dialing can't be used.

Step

Possible cause

Check

Result

Remedy

 

 

 

 

 

 

Speed dialing

Can a fax transmission

 

Replace the main PCB

1

keys or one-

be made using the

Yes

ASSY.

touch dialing

numeric keys?

 

 

 

 

 

keys

 

 

 

 

 

 

 

 

 

Dialing mode

Does a dialing signal

 

Check the dialing mode

 

Setting

(PB or DP) come out

 

setting at customer's

2

 

normally in each mode?

Yes

again.

 

(Use telephone line

Check the telephone line

 

 

 

 

 

emulator.)

 

cord between machine and

 

 

 

 

socket.

 

 

 

 

 

 

Connection

Are the main PCB and

 

Reconnect the connector

3

between main

NCU PCB connected

No

properly.

PCB and NCU

properly?

 

 

 

 

 

PCB

 

 

 

 

 

 

 

 

 

Harness

Is the harness

 

Replace the harness with a

4

between main

damaged?

Yes

normal one.

PCB and NCU

 

 

 

 

 

 

 

PCB

 

 

 

 

 

 

 

 

 

Connection

Are the main PCB and

 

Reconnect the connector

5

between main

control panel PCB

No

properly.

PCB and control

connected properly?

 

 

 

 

 

panel PCB

 

 

 

 

 

 

 

 

 

Harness

Is the harness

 

Replace the harness with a

6

between main

damaged?

Yes

normal one.

PCB and control

 

 

 

 

 

 

 

panel PCB

 

 

 

 

 

 

 

 

 

Contact of rubber

Is the problem solved

 

Replace the rubber Key.

7

key

after replacing the

Yes

 

 

 

rubber key?

 

 

 

 

 

 

 

 

NCU PCB

Is the problem solved

 

Replace the NCU PCB

8

 

after replacing the NCU

Yes

ASSY.

 

 

PCB ASSY?

 

 

 

 

 

 

 

 

Control panel

Is the problem solved

 

Replace the control panel

9

PCB

after replacing the

Yes

PCB.

 

 

control panel PCB?

 

 

 

 

 

 

 

FAX can't be received.

<User Check>

- Verify that the telephone cord is securely inserted into the right socket.

Step

Possible cause

Check

Result

Remedy

 

 

 

 

 

 

Receive mode

Is the receive mode set

 

Set the receive mode to

1

setting

to automatic receive

No

automatic receive mode.

 

 

mode?

 

 

 

 

 

 

 

 

NCU PCB

Is the problem solved

 

Replace the NCU PCB

2

 

after replacing the NCU

Yes

ASSY.

 

 

PCB ASSY?

 

 

 

 

 

 

 

 

Main PCB

Is the problem solved

 

Replace the main PCB

3

 

after replacing the main

Yes

ASSY.

 

 

PCB ASSY?

 

 

 

 

 

 

 

3-70

Confidential